Enterprise Sales Coordinator in Tucker, Georgia at EAE USA Inc

EAE USA is seeking a highly organized, customer-focused, and detail-oriented Enterprise Sales Coordinator to support our growing sales organization and strategic customer accounts. This role serves as a critical link between customers, sales professionals, operations, engineering, and leadership teams to ensure an exceptional customer experience throughout the sales lifecycle.

The Enterprise Sales Coordinator will play an integral role in supporting enterprise-level sales initiatives, maintaining key customer relationships, coordinating account activities, and ensuring seamless communication across departments. This position is ideal for a motivated professional seeking to build a career in enterprise sales, account management, business operations, customer success, or strategic sales support within a rapidly growing organization.

If you thrive in a fast-paced environment, enjoy building relationships, and excel at keeping complex initiatives organized and moving forward, this is an outstanding opportunity to make a significant impact while advancing your career.

The Enterprise Sales Coordinator serves as a key operational partner to the Sales Team, helping manage strategic customer accounts, sales opportunities, account documentation, customer communications, and internal coordination efforts.

In this role, you will support enterprise-level sales initiatives by ensuring customers receive timely information, account records remain accurate, and internal teams remain aligned throughout the customer journey. You will help drive operational excellence while supporting revenue growth and long-term customer satisfaction.

This position offers exposure to enterprise sales strategy, customer relationship management, sales operations, business analytics, project coordination, and executive-level customer engagement.

• Serve as a primary point of contact for assigned customer accounts.

• Build and maintain strong relationships through proactive communication and exceptional service.

• Coordinate customer inquiries and ensure timely resolution by partnering with internal teams.

• Support strategic account planning activities and customer retention efforts.

• Provide customers with updates regarding orders, project status, documentation, and service requests.

• Assist Sales Executives in maintaining and expanding key customer relationships.

• Track active sales opportunities, quotations, proposals, and customer initiatives.

• Support opportunity management activities throughout the sales cycle.

• Maintain accurate CRM records, account data, and customer interactions.

• Assist with forecasting, sales reporting, pipeline management, and performance tracking.

• Identify potential risks or obstacles that could impact customer satisfaction or revenue goals.

• Support the preparation of customer presentations, proposals, and business reviews.

• Collect, verify, and maintain customer account documentation including contracts, tax documentation, credit applications, and compliance records.

• Ensure customer records remain accurate, complete, and up to date.

• Maintain organized digital records within CRM and ERP systems.

• Support data integrity initiatives and reporting accuracy.

• Coordinate communication between Sales, Engineering, Operations, Finance, and Project Teams.

• Assist with customer onboarding activities and account setup processes.

• Support internal project coordination efforts related to customer deliverables.

• Ensure critical information is communicated effectively across all stakeholders.

• Help facilitate smooth execution of customer commitments and business initiatives.

• Maintain customer and opportunity data within CRM platforms.

• Enter and manage information within ERP systems.

• Support sales analytics, reporting, forecasting, and operational dashboards.

• Assist with process improvement initiatives designed to increase efficiency and scalability.

• Represent EAE USA professionally during customer meetings, trade shows, networking events, and industry functions.

• Stay informed on industry trends, customer needs, and company solutions.

• Support business development initiatives and strategic growth opportunities.

• Bachelor's Degree in Business, Marketing, Communications, Management, or related field; OR equivalent professional experience.

• Strong organizational skills with exceptional attention to detail.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong customer service and relationship-building skills.

• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and PowerPoint.

• Experience in Sales Support, Customer Success, Account Management, Business Operations, or Enterprise Sales.

• Experience using CRM systems such as Salesforce, Microsoft Dynamics, HubSpot, Monday.com, or similar platforms.

• Experience with ERP systems including SAP, Oracle, NetSuite, or equivalent.

• Exposure to manufacturing, industrial, engineering, construction, or technical sales environments.

• Experience managing customer records, proposals, contracts, and operational data.

• Professional Development & Career Advancement Opportunities

• Exposure to Enterprise-Level Sales Strategy and Customer Management

• Collaborative, Growth-Oriented Culture

At EAE USA, you'll have the opportunity to contribute directly to customer success, operational excellence, and company growth. You'll work alongside talented professionals across Sales, Engineering, Operations, and Leadership while gaining valuable experience that can lead to future opportunities in Enterprise Sales, Account Management, Customer Success, Business Operations, or Leadership.

Your work will have a measurable impact on customer satisfaction, revenue growth, and the continued success of our organization.