Product Manager, Retail & E-commerce in San Jose, California at Accellor

NewEmployment Type: Full-Time
Accellor
San Jose, California, United States
Posted on
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Job Description

Accellor is an AI-native services firm focused on delivering measurable business outcomes through advanced AI, data, and engineering capabilities. We help global innovators and Fortune 100 enterprises modernize their architectures, scale operations, and operationalize intelligence across the enterprise.
Our core focus centers on transforming advanced AI from proofs-of-concept into production-grade systems. Spanning AI solutions, robust data services, enterprise applications, and product engineering — we tailor our offerings to the distinct operational needs of industries such as healthcare, life sciences, telecom, retail, financial services, and technology.
Operating as an extension of our clients' teams, we combine design thinking with technology-agnostic architectures to ensure faster time-to-value and seamless system interoperability. From initial strategy to full-scale deployment, we build intelligent, connected ecosystems that drive sustained enterprise value and redefine the future of transformation.

Role: Product Manager, Retail & E-commerce
Overview:
We are looking for an experienced and results-oriented Product Manager to own the strategy, roadmap, and execution of our core e-commerce platform and omnichannel retail experiences. This role will be the critical link between the digital customer journey and our physical retail operations, driving conversion, customer lifetime value (CLV), and operational efficiency across all touchpoints.
Key Responsibilities:
Product Strategy & Vision
  • Define and champion a clear product vision and strategy for the e-commerce platform (website, mobile, and in-store technology) that aligns with overall company revenue and brand objectives.
  • Conduct market research, competitive analysis, and synthesize customer data (quantitative and qualitative) to identify high-impact opportunities for product innovation and optimization within the retail landscape.
  • Own the product lifecycle from ideation through development, launch, and post-launch optimization using agile methodologies.
E-commerce & Conversion Optimization
  • Oversee the entire digital shopping funnel, focusing on optimizing key areas such as site search, navigation, Product Detail Pages (PDPs), cart, and checkout flow.
  • Develop and execute a rigorous A/B testing and experimentation roadmap to drive measurable improvements in key performance indicators (KPIs) like conversion rate, average order value (AOV), and cart abandonment rate.
  • Manage integrations with critical e-commerce back-end systems (e.g., payment gateways, inventory management systems, order management systems).
Omnichannel & Retail Experience
  • Lead the development of omnichannel features that seamlessly connect the online and physical retail worlds (e.g., Buy Online Pick Up In Store - BOPIS, Ship from Store, Unified Customer Profiles).
  • Collaborate with retail operations and store teams to identify technology needs that enhance the in-store customer and associate experience.
  • Ensure product launches and promotions are coordinated across digital and physical channels for a cohesive customer experience.
AI Vision and Strategy (New) – Good to have
  • Drive AI-Powered Personalization: Define and own the roadmap for AI/ML-driven features, including personalized product recommendations, dynamic pricing, and hyper-segmentation for marketing and on-site experiences.
  • Enhance Search and Discovery: Implement and optimize Natural Language Processing (NLP) models to improve site search relevance, visual search capabilities, and conversational commerce experiences (chatbots).
  • Forecast and Optimize: Utilize predictive analytics for demand forecasting, inventory optimization, and identifying potential supply chain bottlenecks, translating these insights into actionable product features.
Cross-Functional Execution
  • Serve as the primary liaison between Engineering, UX/UI Design, Marketing, Analytics, and Retail Operations teams.
  • Write clear, concise user stories, acceptance criteria, and product requirements for development teams.
  • Manage and prioritize the product backlog based on business value, technical feasibility, and customer impact.

Requirements:
  • 10+ years of progressive experience in Product Management, with a minimum of 3 years directly managing e-commerce or digital retail products.
  • Proven track record of defining and launching successful, customer-facing features that drove significant revenue and/or conversion rate improvements.
  • Deep understanding of the entire e-commerce technology stack and fluency in digital retail KPIs (e.g., traffic, conversion, AOV, bounce rate, return rate).
  • Demonstrated experience working with AI/ML teams to launch data-intensive products, particularly in personalization or recommendation engines.
  • Experience with Agile development methodologies (Scrum/Kanban) and product management tools (e.g., Jira, Asana, Productboard).
  • Strong analytical skills and experience working with web analytics platforms (e.g., Google Analytics, Adobe Analytics) to make data-driven decisions.
  • Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels.
  • (Preferred) Experience with specific e-commerce platforms like Shopify Plus, Salesforce Commerce Cloud, or Magento.
  • Bachelor's degree in Business, Computer Science, or a related field; MBA or equivalent is a plus.

Pay Transparency
At Accellor, we believe in equitable compensation. The base salary for this position is $135,000 to $175,000 and there may be an annual bonus. The actual pay will depend on your skills, experience, and qualifications. The salary range is subject to change. Speak with your recruiter about any questions.

Benefits
We strive to offer benefits that support the diverse needs of our employees. Our package includes perks like flexible and discretionary time off, healthcare coverage for you and your loved ones, and a retirement savings plan to help you plan for the future. Additionally, we offer access to flexible spending and health savings accounts, life and AD&D insurance, and opportunities for professional development.

Accellor is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics.

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Job Location

San Jose, California, United States

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