COORDINATOR-OFFICE SERVICES in Baltimore, Maryland at LifeBridge Health

• ADMINISTRATIVE Provides clerical support to ensure the smooth operation of the assigned department(s). Works closely with departmental leaders and internal/external team members to promote efficiency, foster clear communication, and create a culture of excellence. Manages schedules and calendars through organizing appointments, meetings, and events, and provides the team with the materials that they need to participate.
• CUSTOMER SERVICE Serves as the initial point of contact for team members and clients outside of the department and greets all in a courteous and respectful manner. Responds to customer questions via phone, email, or chat, providing accurate information within a timely manner. Serves as a liaison between the department and team members outside of the office, facilitating communication and collaboration. Demonstrates knowledge of and behaviors consistent with standards of conduct and organizational service standards and acts in a way that shows sensitivity for confidentiality, integrity, and respect for diversity.
• COMMUNICATION Communicates relevant and pertinent information to ensure the department operates smoothly and to promote a spirit of cooperation and shared understanding. Relays information clearly and succinctly, whether in writing or via verbal communication, to ensure messages are understood and acted upon efficiently. Communicates in a professional manner and adheres to the organization’s behavioral expectations and standards. Maintains confidentiality and handles all communication with discretion, ensuring that confidential matters are not disclosed inappropriately. Collaborates effectively with interdepartmental and external team members to ensure that urgent tasks are handled efficiently and to foster cooperation and teamwork.

REQUIREMENTS:

• Education: HS Diploma/GED preferred
• Experience: 3-5 years of experience, Previous experience as an administrative assistant or in a similar position preferred