Operations Administrator – CRM & Vendor Management in OREM, Utah at 24 Hour Reserve Vault LLC

About Us

Gurr Brothers Construction operates a national mitigation and reconstruction platform supporting over 100 locations across the United States. Our growth is driven by disciplined operations, strong systems, and scalable processes.

Position Summary

The Operations Administrator – CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management. This position serves as a subject-matter resource for CRM systems and plays a key role in maintaining system integrity, vendor compliance, and operational efficiency.

Location: Must live within an hour from OREM, UT, or be based in the Dallas-Ft Worth, TX area

Key Responsibilities

CRM Administration:

- Serve as a primary administrator and support resource for our CRM - JobNimbus

- Maintain user accounts, permissions, templates, and workflows

- Support job tracking, billing workflows, and system accuracy

- Lead CRM process configuration and optimization initiatives

- Manage integration with other systems for communication, payment and reporting

Vendor Management:

- Oversee vendor onboarding, setup, and ongoing maintenance

- Manage W-9 collection, compliance documentation, and audit readiness

- Monitor vendor performance, contracts, and documentation

- Coordinate vendor payment workflows with Finance

Operations Support:

- Prepare reports, dashboards, and operational metrics for leadership

- Track operational action items and system-related initiatives

- Support new entity launches and system implementations

Qualifications

Required:

- 5+ years of Operations administration or CRM systems experience

- Advanced proficiency in Excel and/or Google Sheets

- Strong analytical and process design skills

- High attention to detail and data accuracy

- Ability to manage multiple priorities independently

- Professional communication and discretion

Strongly Preferred:

- Prior experience with JobNimbus

- Experience in vendor management or procurement operations

- Experience in multi-location or multi-entity organizations

- Project management experience

Benefits

- Competitive compensation ($65,000-$70,000) annually

- Medical, Dental, and Vision insurance

- Paid time off and holidays

- Fully remote work environment

- Long-term growth in systems and operations leadership