Finance and Insurance (F&I) Manager in SCRANTON, Pennsylvania at Scranton Dodge Chrysler Jeep

About Pompey Auto Group

Pompey Auto Group is a trusted automotive dealership serving our local community with integrity, transparency, and a customer-first mindset. We take pride in offering quality vehicles and an exceptional buying experience. As we continue to grow, we are looking for a motivated and experienced Finance & Insurance (F&I) Manager to join our leadership team.

Position Summary

The F&I Manager plays a critical role in the dealership’s success by guiding customers through the financing and protection options associated with their vehicle purchase. This position is responsible for maximizing profitability while ensuring a compliant, ethical, and positive customer experience.

Key Responsibilities

• Present and explain vehicle financing options, extended service contracts, GAP, and other protection products
  
• Secure financing through lender relationships while achieving competitive terms for customers
  
• Ensure all deals are structured accurately and comply with federal, state, and lender regulations
  
• Prepare and review all F&I documentation for accuracy and completeness
  
• Maintain strong relationships with banks, credit unions, and product providers
  
• Monitor and improve F&I performance metrics (penetration, PVR, compliance)
  
• Work closely with sales and management teams to ensure a smooth, efficient sales process
  
• Provide exceptional customer service and build long-term customer trust
  

Qualifications & Skills

• Prior experience as an F&I Manager in an automotive dealership preferred
  
• Strong understanding of auto finance, lender programs, and compliance requirements
  
• Proven ability to explain complex financial products clearly and ethically
  
• Excellent communication, organizational, and negotiation skills
  
• Detail-oriented with strong paperwork and compliance discipline
  
• Ability to thrive in a fast-paced, results-driven environment
  
• Valid driver’s license
  

What We Offer

• Competitive compensation package (base + performance-based incentives)
  
• Supportive leadership and team-oriented culture
  
• Opportunities for professional growth and advancement
  
• Stable, community-focused dealership environment
  

How to Apply

Interested candidates are encouraged to apply by submitting their resume and a brief cover letter outlining their experience and interest in the role.

Scranton Dodge is an Equal Opportunity Employer.

• 3+ years of sales management experience required
• Experience with CDK, V-Auto, E-Leads preferred
• Experience in team leadership and development
• Effective communication, organizational, and prioritization skills
• Ability to meet deadlines and monthly goals
• Knowledge of local, state, and federal guidelines for sales processes

The Pompey Automotive Group is an equal opportunity employer.