Patient Care Technician (PCT) at Jones Memorial Hospital – Wellsville, New York

The Patient Care Technician (PCT) provides personal care and assists patients with activities of daily living under the supervision and direction of a licensed nurse. This role supports adolescent, adult, and geriatric patients, helping to ensure safe, compassionate, and efficient care delivery.

Major Tasks, Duties, and Responsibilities:

1. Personal Care & Daily Living Support

   • Provide or assist with bathing, grooming, oral hygiene, and other personal care needs.

   • Assist patients with toileting procedures, including the use of bedpans and urinals.

   • Assist with meals and feed patients as needed.

   • Make occupied and unoccupied beds.

2. Patient Observation & Assistance

   • Measure intake and output as directed and report findings to the nurse.

   • Report any observed changes in patient status promptly to the nurse.

   • Answer call lights promptly and direct requests to appropriate staff.

   • Assist with personal care of complex patients under nurse supervision (not independently).

   • May assist with patients in isolation after completion of required infection control training.

3. Mobility & Transfer Support

   • Assist patients with ambulation, transfers, and positioning in accordance with activity orders.

   • Assist with mechanical lift and stretcher transfers.

4. Clinical & Supportive Functions

   • Obtain and record vital signs after competency validation.

   • In the Emergency Department, may perform EKGs, glucometers, and collect specimens after competency validation.

   • Maintain a clean, safe, and orderly environment by caring for equipment, utensils, and laundry.

5. Professionalism & Safety

   • Adhere to infection control principles, universal precautions, and safety protocols.

   • Demonstrate ethical, professional, and respectful behavior in all interactions.

   • Participate in required education, training modules, and competency assessments.

   • Support hospital promotion and community health initiatives as requested.

   • Perform other duties as assigned within the scope of training and policy.

Education:

• High School Diploma or equivalent required.

• Completion of a Certified Nursing Assistant program, one month of on-site training by qualified staff, or completion of one semester in an approved LPN or RN program including clinical practice.

• Current Basic Life Support (BLS) certification required.

Experience:

• One month of direct care experience preferred.

Contacts:

• Frequent contact with patients, families, staff, physicians, and visitors.

Physical Demands:

• Stands and walks most of the day.

• Requires moderate to heavy lifting and transporting of patients and equipment.

This position is a vital part of the healthcare team, ensuring prompt, high-quality emergency care while maintaining professionalism, collaboration, and adherence to evidence-based nursing practices.