Transportation Supervisor-Variable Hour in Boston, Massachusetts at Mass Convention CenterAuthority

Job Title: Transportation Supervisor - Part Time

Reports To: Transportation Manager

Department: Operations

FLSA: Exempt

SUMMARY: Assists with the MCCA’s Transportation needs to ensure timely delivery of services to MCCA events and customers, the safety of the Authority’s staff, guests, visitors, and facilities. Works with Transportation Manager and Assistant Managers to determine transportation and staffing needs of each individual event. Provides supervision and guidance to Transportation supervisors and agents.

Essential Duties & Responsibilities: The Authority’s Assistant Transportation Managers may designate various other activities. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.

Operations:

· Oversee MCCA and contracted staff running Seaport Shuttle and ferry services

· Act as the liaison between the MCCA and the shuttle and ferry riders.

· As directed will oversee and manage Transportation Agents out on the roadway to ensure the safe and efficient movement of traffic.

· As directed by the Assistant Transportation Manager, arranges for transportation staff to bring Authority vehicles for servicing. Coordinate with Transportation staff on status vehicle status and return to fleet.

· Assists with staffing plans and scheduling and ensure appropriate staffing levels for events.

· As directed by the Transportation manager, provides daily, weekly oversight of contracted services.

· Assist in responding to emergency calls for service, such as demonstrations, protests, disorderly persons, fires, and storms, medical and other emergencies requiring action by the Transportation Department.

· Reviews traffic flow relative to public safety. Reports irregularities and hazards to appropriate personnel.

· Represent the Authority at Transportation and related meetings of professional organizations in order to develop professional networks in the Transportation Field.

· Attend meetings and interact with both internal and external Transportation Department clients.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EXPERIENCE:

• Some work experience which shall have involved assisting the public and monitoring traffic flow, transportation operation, or a combination of training and experience which provides the required knowledge, skills, and abilities.
• Must have the ability to handle stressful situations with passengers, taxi operators, limousine operators, and shuttle drivers.
• Must be capable of standing for long periods of time. Ability to work in an outside environment, which will include working in inclement weather.
• Candidate must possess a valid driver’s license and have the ability to drive vehicles up to 14 passengers. Driving responsibilities may include but are not limited to: shuttling attendees from parking lots to the BCEC, commuter shuttles from train stations to businesses in the South Boston Waterfront, charter services for events.

SPECIAL CONDITIONS OF EMPLOYMENT: Candidates who have received an offer of employment must satisfactorily pass a pre- employment screening, criminal records review, back ground and reference check.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE: This is an on-call position. The schedule for this position fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends and holidays, must commit to working a minimum of 20 hours per month.

DRESS CODE: In order to project a professional image, and the level of dignity and decorum that is required when serving the public, appropriate dress and good grooming are expected of all employees.