General Manager in Salem, Massachusetts at Dire Wolf Tavern

Dire Wolf Tavern & Hallowed Ground is looking for a hands-on General Manager who leads by example, creates memorable guest experiences, and develops high-performing teams. This is a working General Manager role—you'll be actively involved in daily operations while coaching your team, driving sales, and holding everyone accountable to high standards.

We're looking for a leader who believes hospitality starts with people, embraces accountability, and is passionate about building a culture where employees and guests want to return.

At Serenitee Restaurant Group, we believe great restaurants start with great people. We invest in our leaders, promote from within whenever possible, and empower our managers to make an impact on their teams, their guests, and the business.

If you're the type of leader who isn't afraid to jump in, inspires your team through action, and believes hospitality and culture are competitive advantages, we'd love to meet you.

What You'll Do:

• Lead daily restaurant operations while remaining visible on the floor.
• Deliver exceptional hospitality and create memorable guest experiences.
• Build, coach, and develop a high-performing management team and hourly staff.
• Drive sales by promoting seasonal features, company promotions, and the Serenitee Rewards program.
• Foster a positive, accountable, culture-first environment aligned with Serenitee's Core Values.
• Hold yourself and your team accountable for execution, performance, and service standards.
• Monitor labor, food cost, inventory, and controllable expenses to achieve financial goals.
• Ensure the restaurant consistently delivers outstanding cleanliness, food quality, and operational excellence.
• Recruit, hire, train, and retain top talent.

Compensation and Benefits:

• Competitive starting salary of $95,000-$110,000
• Opportunities for professional growth and development
• Bi-annual bonuses that are achievable
• Medical and Dental insurance with a generous employer contribution to both
• Paid Vacation Time and Sick Time
• Meal Benefits
• Discounts in all of the Serenitee Restaurant Group locations
• Serenitee Bucks that you can use like a gift card in any of the Serenitee Restaurant Group locations

• 5+ years of successful restaurant management experience.
• Proven leadership in a high-volume, full-service restaurant.
• A genuine passion for hospitality and guest satisfaction.
• Strong leadership, communication, and coaching skills.
• Financial acumen with experience managing labor and restaurant profitability.
• A hands-on leader who enjoys working alongside the team.
• Someone who embraces accountability, continuous improvement, and positive culture.