BDC Representative (CAG) in St. James, New York at Mercedes-Benz of Smithtown

At Competition Automotive Group, we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!

What We Offer:

• Medical and Dental
• 401(k)
• Paid time off and vacation
• Growth opportunities
• A great team environment and atmosphere
• Competitive base salary with monthly commissions

Responsibilities:

• Heavy inbound and outbound client inquiries from web leads, phone & email
• Short-term & long-term follow-up with clients in the customer relationship management system drive
• Speak with customers in a professional, well-spoken manner and be able to problem-solve
• Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
• Log all activity in our CRM

• At least 1 year of experience in customer service
• Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
• Must have strong customer service skills, phone & email etiquette

SCHEDULE: 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.