Auto Service Manager in Paramus, New Jersey at AAF Management Group Inc

Auto Service Manager

We are seeking a dynamic and experienced Automotive Service Manager to lead our service department to new heights. The ideal candidate will have a strong background in automotive service management, with a focus on driving revenue and delivering exceptional customer experiences. If you are passionate about building a winning team, we encourage you to apply and become a key part of our growing organization.

Key Responsibilities:

- Oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery

- Drive revenue growth through effective sales strategies, upselling needed work, and customer retention initiatives

- Lead, motivate, and develop a high-performing service team to achieve departmental goals

- Ensure customer satisfaction by providing excellent service, resolving issues promptly, and maintaining strong relationships

- Manage service department metrics, including productivity, profitability, and customer feedback

- Collaborate with parts and sales teams to optimize overall dealership performance

- Maintain compliance, company policies, and manufacturer requirements

Skills and Qualifications:

- Minimum of 5 years of management experience in an automotive service environment

- Knowledge of CDK service management systems is advantageous

- Proven ability to drive revenue and improve customer satisfaction

- Strong leadership, communication, and interpersonal skills

- Excellent organizational and problem-solving skills

- Focused on achieving results and continuous improvement

Join our team and be part of a company that values growth, innovation, and exceptional service. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the automotive industry. This role comes with a big pay plan and a big potential to earn more as you increase and build out your Team.