Junior Systems / Network Administrator in Marcy, New York at TOTAL SOLUTIONS IT INC

Total Solutions is looking for a Systems/Network Administrator to join our Professional Services department! We’re searching for an experienced I.T. Administrator to handle our most advanced work in a fast-paced work environment. The candidate will need to be able to assist in managing implementation and integration projects. This is a hands-on position, so candidates should be interested in working outside of the typical office structure, with up to 50% travel to local clients and remote work opportunities.

Job Responsibilities:

• Microsoft Active Directory general management, administration, and troubleshooting

• Group Policy creation, application, and troubleshooting; including folder redirection and file & print shares

• Configuration of TCP/IP and DNS in Active Directory domains, and public DNS records

• Assist with configuration and deployment of new physical servers and Hyper-V virtualized servers

• Assist with the migration of software, services, and data to new servers with Windows Server operating systems

• Migration of software and data to new workstations with Windows and macOS operating systems

• Management of Microsoft 365 services including Entra, Intune, Exchange, SharePoint, Teams, and OneDrive

• Assist with the migration of email and data from various platforms

• Assist with configuration and implementation of firewalls, switches, and wireless, including VLANs

• Collaborate with team members to ensure a swift and seamless resolution

• Use our documentation program to search for procedures and meet company standards; note documentation that is out of date or incorrect as our solutions evolve

• Must have driver’s license and reliable transportation

• 5+ years’ experience (relevant coursework may be considered towards experience)

• Strong troubleshooting and research skills to efficiently identify and resolve complex technical issues

• Ability to communicate technical information, verbal and written, to a wide range of end-users

• Ability to relate to non-technical users and assist them in accomplishing their business needs and objectives using various technologies

• Ability to prioritize, plan, and meet multiple deadlines in a high-pressure environment