IT Support Technician at Itechra Inc – Winona, Minnesota

IT Support Engineer

Location: Onsite within 20 miles of Winona, MN
Schedule: Monday–Friday, daytime hours
Pay: Starting at $24/hour
Employment Type: Full-time, Non-Exempt

About the Role

Itechra is looking for a hands-on, customer-focused IT Desktop Support Technician to support a local K–12 school and additional Itechra Managed IT Services clients.

About 70% of your time will be spent onsite at the school helping staff and students with their day-to-day technology needs. The remaining time will be spent assisting other clients with new device setups, onsite visits, and general IT support.

This is a great opportunity for someone with 1–2 years of IT experience who enjoys solving problems, working directly with people, and wants to grow into a higher-level technical role within 1–2 years. We’ll train you, support your certifications, and promote from within.

What You’ll Do

• Set up and configure laptops, iPads, and Chromebooks for staff and students
• Provide friendly, in-person tech support for hardware, software, and connectivity issues
• Manage and track IT equipment and inventory
• Support additional client sites with computer setups and basic troubleshooting
• Collaborate with remote support technicians for escalated issues
• Assist with basic networking and user account management
• Keep clear documentation and communicate effectively with clients and team members

What We’re Looking For

• 1–2 years of IT support or help desk experience (school or MSP experience is a plus)
• Familiar with Windows, Chrome OS, and Microsoft 365
• Strong troubleshooting and communication skills
• Customer-focused and eager to learn new technologies
• Reliable, self-motivated, and team-oriented
• Able to lift/move equipment up to 50 lbs
• Valid driver’s license and reliable transportation (company vehicle also available)

No certifications required—we’ll help you learn and grow.

Why Join Itechra?

At Itechra, we’re more than a Managed Service Provider—we’re a team that invests in your growth.

You’ll enjoy:

• Competitive pay and benefits (PTO, medical, 401K with match)
• Paid training and certification opportunities
• A clear path for career advancement
• Exposure to a wide variety of technologies and environments
• A supportive, collaborative culture focused on teamwork and client success

Why Join Itechra?

At Itechra, we’re more than a Managed Service Provider—we’re a partner in our clients’ success. As part of our team, you’ll:

• Work with a supportive, collaborative group of IT professionals.
• Gain exposure to a wide range of technologies and industries.
• Build a career with opportunities for growth and advancement.
• Competitive Benefit Package including PTO, Medical Insurance, Matching 401K Plan, Professional Development and opportunity for advancement
• Enjoy a team culture that values customer service, problem-solving, and teamwork.

How to Apply:

If you’re ready to take the next step in your IT career, we’d love to hear from you! Apply today by submitting your resume and a brief cover letter explaining your interest in this role.