Certified Enrollment Coordinator in Lynn, Massachusetts at Lynn Community Health Center

Enrollment Coordinator - Certified

Are you interested in providing information about full range of medical and dental insurance programs ?

• Are you interested in updating demographic and insurance information?
• Are you looking for benefits effective on the first day of employment?
• Do you want to keep up to date on insurance programs, benefits and regulations?
• Do you want to work where your professional growth and development are a priority?
• Are you willing to Contribute to the team effort by supporting all team members

Yes? Please click here to apply for the position of Enrollment Coordinator Certified at the Lynn Community Health Center.

In this role you will:

• Answer questions about the Qualified Health Plans (QHP) and Qualified Dental Plans (QDP).
• Interview patients and utilize a mathematical formula to determine eligibility for subsidized health assistance programs.
• Provide client support and advocacy by investigating and responding to any billing questions/issues that arise between members and providers.
• Effectively communicate enrollment eligibility in a manner that is easily understood by patients.
• Work with LCHC billing, clinical support, social services staff, as well as hospital billing staff to facilitate access to care for health center patients.
• Assist patients with selecting or changing insurance plans; answers questions about plan benefits including but not limited to out-of-pocket expense, co-pays and deductibles.

The successful applicant will offer:

• High school diploma or equivalent.
• Graduate of medical support office program preferred.
• Demonstrated proficiency in computer applications (Microsoft Office)
• Excellent communication skills (written and oral) professional demeanor, excellent problem-solving skills and detail-oriented
• Ability to handle heavy caseload of patients.
• History of good attendance and positive work attitude.
• Experience working with insurance enrollment systems.
• Familiarity with minority health access and social issues required.
• Experience with and knowledge of the health needs of community health center populations
• Bilingual in Spanish, Russian, Arabic, French Creole, or Khmer preferred