Specialty Administrative Coordinator - Endocrinology in Danvers, Massachusetts at Middleton Family Medicine Urgent Care LLC

Location: Danvers, MA
Employment Type: Full-Time
Department: Endocrinology
Company: MFM Health

MFM Health is seeking a full-time experienced, highly organized Specialty Administrative Coordinator to support our Endocrinology Department. This senior administrative role is responsible for coordinating patient access, complex provider scheduling, specialty workflows, and administrative operations to ensure an efficient and positive patient experience.

The ideal candidate is proactive, detail-oriented, and skilled at managing multiple priorities while collaborating with providers, clinical teams, and administrative staff.

• Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance, a 401(k) plan with employer match, and a profit-sharing bonus structure that rewards your contributions to our practice’s success.
• Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.

• Coordinate provider schedules, patient appointments, referrals, authorizations, and follow-up care.

• Manage complex scheduling needs, waitlists, cancellations, and patient access concerns.

• Support daily patient care representative functions, including registration, check-in/check-out, phones, and patient communications.

• Maintain specialty databases, patient tracking systems, and administrative reports.

• Resolve escalated administrative issues and coordinate with clinical staff and outside facilities.

• Identify workflow improvements and assist with training and supporting administrative team members.

• Maintain accurate patient records and ensure HIPAA compliance.

• Minimum 5 years of medical office or healthcare practice experience, including patient access, scheduling, and administrative coordination.

• Associate's degree or higher in healthcare administration, business, or a related field; or completion of a medical assisting program with current certification.

• Strong knowledge of medical terminology, referrals, insurance verification, and authorization processes.

• Proficiency with electronic medical records, spreadsheets, and reporting tools.

• Excellent communication, organizational, problem-solving, and customer service skills.

• Experience with Athena EMR, specialty scheduling, and workflow coordination preferred.

Pay Range: $24/hr - $30/hr Commensurate with experience

About MFM Health

MFM Health is an Equal Opportunity Employer. We are committed to fostering a respectful and inclusive workplace.