Collections Specialist in Addison, Texas at CheckSammy Inc.

We are looking for a skilled and motivated Collections Specialist to join our Accounts Receivable team. In this role, you will play a key part in managing outstanding balances, maintaining strong client relationships, and driving timely recovery of payments.

Key Responsibilities

• Monitor and manage assigned accounts receivable portfolios to ensure timely collection of outstanding balances.

• Contact clients and customers via phone, email, and written correspondence to resolve overdue accounts.

• Negotiate and establish payment plans or arrangements while adhering to company policies and compliance requirements.

• Investigate and resolve billing discrepancies and disputes in coordination with internal teams.

• Maintain accurate and up-to-date records of all collection activities, communications, and account statuses.

• Prepare and present regular aging reports and collection status updates to AR management.

• Escalate unresolved accounts to appropriate legal or external collection channels as needed.

• Collaborate with sales, finance, and customer service teams to streamline the collections process.

Requirements

• 2–4 years of experience in collections, accounts receivable, or a related finance role.

• Solid understanding of collections processes, credit policies, and accounts receivable procedures.

• Proficiency with ERP or accounting software (e.g., SAP, Oracle, QuickBooks, or similar).

• Strong negotiation and communication skills, with the ability to handle sensitive conversations professionally.

• High attention to detail with strong organizational and time management skills.

• Ability to work independently and manage a high-volume workload in a fast-paced environment.