Leasing Specialist (Luxury Lease-Up) in Deltona / Lake Mary, Florida at Atrium Management Company

Atrium Management Company is a fast-growing property management and development firm serving communities across Florida and Virginia. Since 2014, we’ve built our reputation on high-touch service, operational excellence, and strong client & owner relationships – and were named #1 Best Place to Work in 2025 by the Orlando Business Journal!

Due to continued growth, we are seeking an experienced Lease-Up Specialist who will serve as a point of contact for all prospects and current residents at a luxury BTR community of 60 garden-style apartments in Deltona: Cardinal Village! This community is located in the desirable Dupont Lakes area within walking distance to restaurants, shopping, and Dupont Lakes Park, yet offers peace and security overlooking tall trees and a small lake to the back of the community.

This position reports directly to the Regional Property Manager, and is expected to make marketing, sales, and customer service their top priorities. Join us at Atrium, headquartered in the heart of Orlando’s vibrant Milk District, as we celebrate 11 years of rewarding hard work!

Salary: $18-$20 per hour + bonus/commission structure

Location: Cardinal Village, 2902 Cardinal St, Deltona, FL 32738

Schedule: Full-Time, on-site (flexible schedule required)

• Responsible for all lease administration duties
• Monitor collections and coordinate default proceedings
• Partner with the Director of Marketing on creation and execution of strong local marketing efforts and campaigns
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
• Supports and participates in fulfilling the customer service and leasing standards. Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
• Assists in preparing all paperwork specific to new and renewal lease agreements. Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
• Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
• Collects, posts, and deposits rents/security deposits and other community income on a daily basis
• Leads the maintenance and management of budgeted occupancy, collections, and expenses
• Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
• Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
• Comprehends legal documents and carry out related rent collections and lease management.
• Completes financial records, budgets, and other fiscal reporting.

Required:

• At least 1 year experience in leasing, and/or customer service or sales background (preferably within luxury goods or services)
• A high school diploma or equivalent (College education, CAM or ARM certification, preferred)
• Reliable transportation and valid Florida Driver License
• Soft Skills: Highly organized with excellent time management skills. Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
• Mindset: Self-disciplined, goal-driven, professional, positive, energetic and resourceful, hands-on, adaptable, and dependable.

Nice to have:

• Class-A Lease-Up experience
• 3+ years experience as an Assistant Property Manager or Leaser in multi-family housing
• Bi-lingual (conversational English and Spanish)
• Experience with Appfolio, Property Meld or similar systems
• CAM or ARM certification
• AA or Bachelor's Degree

At Atrium, we invest in the whole you ­­-- your health, your time, your future, and your growth.

HEALTH & PROTECTION

• Medical, dental, and vision coverage
• Employer-­paid life insurance ($50,000)
• Employer­-paid short-­term disability
• Additional voluntary benefits

TIME TO RECHARGE

• 3 weeks paid time off
• 12 paid company holidays
• Paid parental leave for birth or adoption

FINANCIAL WELLNESS

• 401(k) with employer match
• Flexible spending account (FSA)
• Dependent care FSA

GROW WITH US

• Company-­provided training and mentorship
• Real career growth opportunities ­-- we promote from within

Atrium Management Company is an Equal Opportunity Employer

Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.