Community Wellness Specialist - Part Time 20 Hours in Fayetteville, North Carolina at Manna Church

Position Summary:

Under the supervision of the Fayetteville Cares Director, the Community Wellness Specialist is responsible for providing psychosocial support services through the Safeguard Veterans Task-Sharing Initiative. This position works directly with Veterans and other individuals experiencing instability, stress, behavioral health challenges, or barriers to self-sufficiency by helping them develop practical skills that promote emotional regulation, problem solving, resilience, and overall wellness.

The Community Wellness Specialist delivers evidence-based CETA Psychosocial Support Services (CPSS) after completing required training and certification. This position focuses on relationship-building, engagement, support, and skill development while helping participants identify goals and connect with appropriate community resources.

This role is designed for individuals with strong relational skills and a heart to serve. Healthcare credentials are not required.

Fayetteville Cares serves as a Day Resource Center focused on providing support to those affected by homelessness, hunger, behavioral health challenges, and the everyday challenges of life.

As a Fayetteville Cares team member, you are expected to support this mission by creating an environment centered on dignity, hospitality, support, encouragement, and next steps.

The essential functions include, but are not limited to the following:

• Be a culture carrier of Fayetteville Cares

• Build trusting relationships with Veterans and community members participating in the

Safeguard program

• Complete all required CPSS training, supervision, and certification requirements

• Deliver evidence-based psychosocial support interventions using the CPSS model

• Assist participants with developing emotional regulation, coping, problem-solving, and wellness skills

• Facilitate structured individual and group support sessions as assigned

• Support participants in identifying strengths, goals, and action steps toward stability

• Utilize grounding, behavioral activation, cognitive coping, problem solving, safety planning, and

substance use reduction techniques as trained

• Maintain assigned participant caseload and complete required follow-up activities

• Document services, assessments, and participant progress in CareConfidence and other required

systems

• Participate in weekly supervision, coaching sessions, and case reviews

• Identify participants who may require additional support and assist with referrals to higher levels of

care when appropriate

• Collaborate with Fayetteville Cares staff, providers, volunteers, and community partners to support

participant success

• Assist with outreach and engagement efforts focused on identifying Veterans and community

members who may benefit from services

• Support a welcoming, safe, and encouraging environment within the Day Resource Center

• Network with Veteran-serving organizations and community partners to strengthen service

connections

• Assist with front desk operations as assigned, including welcoming guests, providing general program

information, and supporting a positive guest experience.

• Perform other duties, projects, and responsibilities as assigned by Fayetteville Cares leadership to

support organizational operations, program objectives, and guest services.

Job Qualifications:

• Customer Service Experience
• Ability to use Ipads and computers

Physical Requirements:

• Ability to move throughout the Day Resource Center during assigned shifts
• Ability to facilitate meetings, support groups, and participant engagement activities
• Ability to occasionally lift and move supplies up to 25 pounds