Supervisor, Roads in Los Angeles, California at Chrysalis Center Inc

Job Summary:

The Crew Supervisor will direct, work hands-on with, supervise and manage maintenance work crews for Chrysalis Enterprises’ (CE) contract with various city, state and county government agencies. The work crews will be assigned to California State Highways/Right of Ways and work in partnership and at the direction of local Caltrans maintenance personnel.

Duties and Responsibilities to include but not limited to:
Team Leadership:

• Train and coach employees on job duties, proper uniform, equipment, and other pertinent areas
• Act as a mentor to CE transitional employees by coaching and recognizing them on their performance with consistent documentation and evaluations
• Support the CE transitional employees transition program and assist with the implementation of the program
• Supervise CE transitional employees on a daily basis to ensure that the scope of work is being executed in a safe, professional and timely manner
• Communicate with customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy
• Relay all client and work-related issues to CE Management when applicable
• Consult with CE Management to ensure that all labor laws, regulations and company policies are properly followed and enforced
• Be flexible and willing to cover crews fluidly, as needed
• Oversee the clock-in and clock-out procedures for CE transitional employees

Customer Relationship & Operations:

• Ensure customer’s needs are met according to the contractual obligations with the highest level of customer service
• Handle all requests and complaints in an immediate and professional manner. Seek help from CE Management where necessary to correct situations as they arise
• Submit maintenance tracking reports and vehicle inspection reports at specified intervals to appropriate Chrysalis and Caltrans personnel
• Maintain in clean and working order vehicle, trailer, equipment, uniforms and portable restroom
• Check contract supply inventory regularly and make supply requests in a timely manner
• Attend and participate in monthly meetings, one-on-ones, and other training as assigned
• Adhere to and promote adherence to all Chrysalis Enterprises policies and procedures

Safety and Health

• Ensure that all safety procedures at the worksite and in the operation of vehicles, equipment, and tools are being met by all crew members daily
• Ensure that CE transitional employees are provided appropriate PPEs for each shift and maintain PPE inventory
• Conduct briefings and trainings on job duties, proper equipment use, safety, and other pertinent areas
• Perform daily quality inspections on vehicles and machines as assigned and report any hazards or deficiencies immediately
• Perform tailgate safety meetings daily
• Report vehicle accidents immediately to CE Management and provide written documentation for each accident
• Report CE transitional employees incidents and injuries immediately to CE Management and provide written documentation for each incident
• Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics
• Other duties as assigned

Job Skills & Qualifications

• Have a valid Class C driver’s license and the ability to qualify for Chrysalis Enterprises insurance coverage
• Ability to pass written and field driver screening and follow detailed instructions, including navigating to specific geographic locations
• Strong leadership and communication skills and evidence of a strong work history
• A willingness and desire to mentor the CE worker population and support the CE transitional jobs program
• Ability to pick up, push, throw or pull up to 50 lbs. and work on his/her feet throughout shift
• Demonstrated high levels of quality assurance and professionalism
• Excellent organization, time management, and interpersonal communication skills

Physical Requirements:

Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required.

FAIR CHANCE HIRING STATEMENT

Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.