Community Engagement & Partnership Specialist in Fayetteville, North Carolina at Partnership for Children of Cumberland County

Job Overview

The Community Engagement & Partnership Specialist strengthens PFC’s community presence by building relationships with families, volunteers, donors, community partners, and stakeholders. This role coordinates and supports outreach, events, volunteer engagement, partnership-building, and fund development support activities while representing PFC as a trusted community resource for early childhood information and family support.

Success in this role requires excellent written and verbal communication skills, comfort representing the organization publicly, sound judgment, attention to detail, and the ability to manage both community-facing work and internal coordination.

Job Responsibilities

• Build and maintain relationships with the community, families, donors, stakeholders, volunteers, and the military community.
• Represent PFC at community meetings, outreach events, partner activities, presentations, stakeholder convenings, and other public engagement opportunities.
• Identify, review, and coordinate outreach opportunities, including resource tables, presentations, community events, partner requests, and volunteer needs.
• Plan, organize, and support outreach events and community engagement activities, including event logistics, staff and volunteer support, materials needs, and timelines.
• Recruit, coordinate, communicate with, and support volunteers for PFC events, outreach activities, department needs, and organizational initiatives.
• Maintain accurate records of stakeholder interactions, community contacts, volunteer participation, event involvement, and outreach outcomes using department systems and databases.
• Create and maintain a community events and volunteer opportunity calendar, both internally and externally.
• Identify, develop, and share content, field updates, partner stories, event information, volunteer opportunities, and community engagement highlights for use in PFC’s website, social media, newsletters, and other communications in coordination with the Communications & Digital Media Specialist.
• Coordinate with the Communications & Digital Media Specialist to ensure community engagement content is accurate, timely, audience-appropriate, and aligned with PFC’s brand, voice, and messaging standards.
• Support fund development and donor engagement activities by assisting with community giving efforts, stewardship activities, recognition efforts, and relationship-based opportunities.
• Provide organizational, board, and committee reporting, and administrative support related to community engagement activities as assigned.

• Bachelor's degree in nonprofit management, communications, public relations, human services, or related field.
• Three or more years of experience in community and donor outreach, communications, event coordination, volunteer coordination, fund development support, or a related field.
• Relevant work experience may be considered in lieu of formal education. Excellent written and verbal communication skills, including public speaking, presentation, and relationship-building skills.
• Ability to represent PFC professionally and exercise sound judgment in community-facing settings.
• Strong organizational, project coordination, and time management skills.
• Ability to prioritize multiple tasks, communicate project status, and meet deadlines.
• Ability to work independently and collaboratively across departments.
• Knowledge of early childhood systems, family support services, community resources, or military-connected community engagement is beneficial.
• Experience with CRM/people database systems, such as Salesforce, preferred.
• Occasional evening and weekend availability required for events and community activities.
• Valid driver’s license and ability to travel for events, meetings, and outreach activities as needed.