Sales & Merchandising Assistant in Saint Louis, Missouri at MyBrandPromo, Inc.

At MyBrand, we believe in the power of connection: It’s at the core of everything we do. At MyBrand, we design, source, and distribute branded products that drive an impact. Our work is centered on building and maintaining trusted partnerships with our clients, vendors, and team members. We strive to provide creative solutions, exceptional service, and “It’s All Good!®” spirit and energy in all we do.

The Purpose of This Role

The Sales & Merchandising Assistant keeps client opportunities moving from idea to order. This role supports Account Managers and Executives with sourcing, deck building and pricing, order entry, samples, and shipping details so they can stay focused on their clients. As a steward of accuracy and follow-through, the Sales & Merchandising Assistant helps MyBrand deliver on our Client Promise: finding the most impactful way to grow each client’s brand through creative solutions, exceptional service, and “It’s All Good!®” teamwork.

• Sourcing requests — review each Sourcing Document and confirm available inventory before building
• Re-sourcing — find replacements for unavailable items and recommend them to the Account Manager for approval
• Accurate decks — prepare client decks with accurate pricing, quality check every deck, and allow time for Account Manager review
• Mock-ups — create mock-ups that follow client brand guidelines and send complex or creative art to Creative Services once the deck is complete
• Ideation — contribute product ideas through the Design for Impact process

• Order entry — enter orders per the Sales Order Checklist with accurate data and decorator pricing on every order
• Repeat orders — check every part of a repeat order before entry
• Client and vendor setup — accurately set up new clients, client contacts, and new vendor requests
• Shipping details — maintain drop ship lists, address verification, purchase orders, and warehouse data, and confirm whether each shipping quote includes freight or added charges
• Quotes and billing — handle formal quotes, proforma invoices, and delegated kitting, cross-dock, and overseas quotes using MyBrand templates and the Distributor Billing process
• Samples and prototypes — order, ship, and track samples, build in-office displays, and clear out unused samples with Account Manager approval
• Proof approvals — respond to proof approvals promptly so orders stay on schedule

• Client experience — gather missing shipping, invoicing, or warehouse details and send re-order reminders so clients never have to follow up
• Task management — monitor and respond to assigned tasks in the project management system so every opportunity moves efficiently through the workflow
• Deadlines — meet or beat deadlines, set follow-up dates when none are given, and request clear extensions early when needed
• Findable work — follow naming conventions, save decks in a consistent location, and link orders to their tasks so any teammate can find the work
• Handoffs — follow through on Project Management and Finance updates after order entry and escalate finance or shipping concerns to the Account Manager
• Feedback — seek and apply feedback from assigning Account Managers and take part in cross-functional meetings that build team trust

• Better workflows — spot repetitive steps in sourcing, deck building, and order entry and help test and adopt automations that reduce manual work
• Use AI responsibly — use AI tools to speed up product research, deck building, and data entry while checking every output for accuracy

The responsibilities above are the essential functions of this role.

• Curiosity — You dig into product options and ask questions until a request is clear
• Creativity — You find fresh ideas and workable alternatives when the first choice isn’t available
• Compassion — You genuinely care about people and treat others the way you want to be treated
• Communication — You give clear, timely updates so no one has to follow up with you
• Discernment — You catch errors before they reach the client and know when to escalate

• AI — use of AI tools to accelerate work — or eagerness to learn
• Sales experience — prior sales experience preferred
• Education — Bachelor’s degree in business or a related area preferred
• Systems — experience with Google Workspace, data entry, or project management software preferred

The Sales & Merchandising Assistant is level 01, the entry rung of the Sales career ladder, with no direct reports. This role reports to the Merchandising Manager and is classified as FLSA non-exempt. It partners closely with Account Managers and works with Project Management, E-Commerce, Creative Services, and Finance, as well as suppliers and manufacturers.

Location & Schedule: Hybrid work with required in-office days. All training is done in the office.

Physical Requirements: Standard office environment; extended computer use; lifting up to 25 pounds.

The Sales & Merchandising Assistant will exemplify MyBrand’s core “It’s All Good!®” values:

• Grateful — Is humble and genuinely appreciative
• Excellence — Holds a high bar for performance and keeps raising it
• Team — Is a WE person who works collaboratively to achieve MyBrand goals
• Trust — Is honest, capable, reliable, and always above board
• Own It & Grow — Takes responsibility and embraces learning & growth
• Innovator — Operates in a creative orientation, experiments with innovative solutions, seeks feedback and adapts

This job description provides a general summary of the major duties and responsibilities of the role. It is not intended to be an exhaustive list of all tasks. Duties, responsibilities, and activities may be amended to meet the needs of the business. MyBrand is proud to be an Equal Opportunity Employer.