CLINICAL ANALYST - LEVEL 2 at Liberty Healthcare Management – Wilmington, North Carolina

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CLINICAL ANALYST - LEVEL 2

Full Time, Days

Job Summary:

• Creates reference and training manuals for clinical based software.
• Develops and assists others in developing work processes and all other functions.
• Ability to work independently and exercise discretion in a fast-paced environment.
• Determines root cause of software issues and consults with resources to identify resolutions.
• Provides assistance to skilled clinicians regarding clinical questions.
• Provides e-mail and telephone responses to questions from locations, and corporate offices.
• Interfaces with software vendors to resolve/troubleshoot clinical based software issues.
• Provides in-services and training in all Liberty locations.
• Creates processes and procedures.
• Reviews processes and procedures and recommends revisions to management.
• Independently manages projects related to the software set up and education of staff of new acquisitions
• Coordinates clinical based software training for staff and other Medical Professionals (Physicians/Nurse Practitioners)
• Schedules classes, assigns and distributes clinical based software devices
• Reviews utilization of clinical based software devices
• Interprets workforce practices and data and provides thoughtful solutions to issues.
• Facilitates review, understanding of, and appropriate distribution of user manuals.
• Maintains and Submits HIS files to state database.
• Provides management with expert advice related to OASIS and HIS assessments and database that is required for financial and regulatory decision-making.
• Monitors/interprets Oasis Error reports/Validation reports.
• Schedules/attends meeting and offers advice to management.
• Troubleshoots software issues and works with vendors towards a resolution, if resolution requires enhancements or configuration changes, facilitates such with management.
• Analyzes effectiveness of existing and recommended work processes and formulates practices for improvement.
• Involved in long and short-term planning to meet the company’s business objectives.
• Responsible for assigning tasks to manage completion of projects.