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VP Process Improvement at Beacon Health System – Granger, Indiana

Beacon Health System
Granger, Indiana, 46530, United States
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About This Position

Reports to the Chief Operating Officer or designee. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large scale, cross functional strategic initiatives to improve operational, clinical and business outcomes. Directs the utilization of Lean/Six Sigma methodologies to address operational, business and clinical effectiveness, reduce process variation and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track and sustain the impact of process improvement solutions.

MISSION, VALUES and SERVICE GOALS

  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business and clinical excellence strategy by:

  • Partnering with key stakeholders to identify, select and prioritize opportunities for reducing inefficiencies, streamline processes and build standardization. Manages scope of projects to assure connection with clinical strategies and speed of change.
  • Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement.
  • Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities.
  • Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes.
  • Supporting leadership throughout enterprise in promoting Lean/Six Sigma philosophy through training, coaching and utilization of industry best practices.
  • Build systems of accountability to sustain results from improvement initiatives.

Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:

  • Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics which are critical to the success of each key initiative.
  • Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective sustainable solutions.
  • Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units.
  • Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:

  • Acting as a resource to other leaders and associates to address day to day issues relating to safety, quality and operational outcomes, value maximization, waste reduction and associate/physician engagement.
  • Participating in Hospital committees as designated.
  • Completing other job-related assignments and special projects as directed.
  • Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise.
  • As the organization’s subject matter expert on process improvement, continue to gain new insights into PI approaches through professional associations, networking, webinars, additional training and innovative learning methodologies.
  • Pursuing innovative approaches to organizational process improvement including AI, automation of dashboard reporting and other future technologies.

Leadership Competencies

  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Maintains license/certification in good standing throughout fiscal year.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime when required.


Education and Experience

  • The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor’s degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques.

Knowledge & Skills

  • Proven track record of successfully delivering and sustaining performance related results through application of process improvement methodologies and effective change management.
  • Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise.
  • Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies.
  • Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics.
  • Experience in training and coaching cross functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations.
  • Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required.
  • Strong facilitator, with excellent organizational and interpersonal skills.
  • Demonstrates well-developed communication skills (both verbal and written).
  • Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross functional team success.
  • Requires the ability to prioritize and to handle a multitude of assignments at one time.

Working Conditions

  • Works in an office environment. This is not a remote position.
  • May be required to travel to off-site locations.

Physical Demands

  • Requires the physical ability and stamina to perform the essential duties of the position.

Job Location

Granger, Indiana, 46530, United States

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