VP Process Improvement at Beacon Health System – Granger, Indiana
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About This Position
Reports to the Chief Operating Officer or designee. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large scale, cross functional strategic initiatives to improve operational, clinical and business outcomes. Directs the utilization of Lean/Six Sigma methodologies to address operational, business and clinical effectiveness, reduce process variation and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track and sustain the impact of process improvement solutions.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
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Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business and clinical excellence strategy by:
Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:
Leadership Competencies
ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:
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Education and Experience
- The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor’s degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques.
Knowledge & Skills
- Proven track record of successfully delivering and sustaining performance related results through application of process improvement methodologies and effective change management.
- Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise.
- Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies.
- Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics.
- Experience in training and coaching cross functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations.
- Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required.
- Strong facilitator, with excellent organizational and interpersonal skills.
- Demonstrates well-developed communication skills (both verbal and written).
- Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross functional team success.
- Requires the ability to prioritize and to handle a multitude of assignments at one time.
Working Conditions
- Works in an office environment. This is not a remote position.
- May be required to travel to off-site locations.
Physical Demands
- Requires the physical ability and stamina to perform the essential duties of the position.