Program Engagement Administrator in Jefferson City, Missouri at State of Missouri

Job Location: This position will be located at State Surplus Facility, 2846 MO Hwy 179, Jefferson City, MO 65109

Why you’ll love this position:

This entry-level role is a great opportunity to get your foot in the door with state government while supporting a program that focuses on sustainability, customer service, and resource management.

As the Program Engagement Administrator, you will be a key part of the Surplus and Recycling team. You’ll help support day-to-day operations, work with customers across state agencies and the public, and assist in keeping processes organized and running smoothly.

This role is ideal for someone who enjoys variety in their day, staying organized, and helping people.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Provide front-line customer service by phone, email, and in person
• Support application processing for program participants and agencies
• Assist with data entry, recordkeeping, and document management
• Help coordinate pickups, inventory tracking, and general program logistics
• Maintain shared inboxes and respond to customer inquiries in a timely manner
• Support auction and sales processes (GovDeals and other platforms)
• Assist with reporting, tracking program activity, and maintaining files
• Work across multiple areas of the Surplus and Recycling program as needed

This role supports multiple functions, so flexibility and willingness to learn are important.

• High school diploma or equivalent
• Basic computer skills (Microsoft Office, email, data entry)
• Strong organizational and communication skills
• Ability to manage multiple tasks and follow through on details
• Customer service experience preferred but not required

• Experience in an administrative or office support role
• Experience working with databases or tracking systems
• Comfortable working with a team and independently

Key Skills for Success

• Organization and attention to detail
• Communication and professionalism
• Ability to adapt and learn new processes
• Positive attitude and team mindset

Strong administrative support and customer-facing roles like this are critical in staffing systems because they directly impact efficiency, service quality, and overall program performance.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.

Authorization to work in the United States is a prerequisite of employment. The Office of Administration will not sponsor applicants for work visas.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

OARecruiters@oa.mo.gov