Outside Services - Caddy at Wasatch Peaks Ranch LLC – Morgan, Utah

Job Title/Position: Outside Services - Caddy

Job Summary:
The outside services team will support members and guests with an array of tasks and services. This is a member-facing role with a high level of hospitality required, and strong organizational skills. This position requires weekend availability. Caddies must be able to advise with club selection and navigate the golf course. A strong level of golf knowledge is required.

Job Duties:

• Sets up practice facility, stages simulator when booked.
• Sets up range and breaks it down daily.
• Rakes bunkers and clean golf balls during the round of play.
• Tracks, locates, and retrieves golf balls lost during play.
• Counts, maintains, and protects clubs throughout the round.
• Advises players regarding course or condition as requested.
• Replaces divots throughout the round.
• Repairs ball markers.
• Tends to flags.
• Greets members and their guests upon arrival.
• Retrieves and stages golf carts from the Cart Barn for member use.
• Loads or retrieves bags, gear, and drinks as requested to golf carts.
• Transports, stocks, maintains, and washes range balls.
• Cleans clubs for members and guests.
• Removes bags or gear as requested and stores in the appropriate area.
• Returns carts to Cart Barn and removes all waste, towels, pencils, drink, cans, etc., from the cart and saves any reuseable items.
• Checks carts for damage before washing and detailing.
• Offers detailed information about club amenities, services, and activities.
• Anticipates and responds to members' requests promptly.
• Collaborates with other departments to ensure a cohesive and high-quality experience for members.
• Handles member feedback and complaints with professionalism.
• Ensures that all areas and carts are clean and well maintained.
• Performs other duties and supports other departments as needed.

Licenses and Special Requirements:

• Valid driver’s license.

Physical Demands and Work Environment:

• Regularly exposed to moving mechanical parts and outside weather conditions.
• Occasionally works in wet or humid conditions.
• Must be able to handle frequent repetitive motions, including but not limited to bending, squatting, stooping, pulling, climbing, twisting.
• Must be able to stand and walk for extended periods of time.
• Must be able and willing to meet the physical demands of the position.

Classification: seasonal, part-time/full-time, non-exempt

Education/Experience:

• Prior experience at a golf course helpful.
• Knowledge of the game of golf preferred.
• Experience at a high-end hotel, resort, restaurant, or private club preferred.

Position Expectations:

• Maintains neat and professional experience and always observes personal cleanliness rules.
• Self-motivated.
• Member and guest-service oriented.
• Acts professionally.
• Displays a positive attitude toward all (staff, members, guests).
• Courteous towards others.
• Demonstrates a willingness to help others.
• Always acts ethically.
• Works well in a team environment.
• Being creative and proactive.
• Must be aware and able to abide by safety practices.
• Reliable and predictable attendance.
• Wears a clean and presentable uniform.
• Ability to exercise good judgement under pressure.
• Can prioritize needs and effectively manage resources.
• Knowledgeable about and consistently follows policies and procedures as outlined in the employee handbook.
• Must be able to work holidays, weekends, and overtime as needed.