Sales Support Specialist at SEMLER INDUSTRIES INC – Franklin Park, Illinois

The Sales Support Specialist will support the Core Products sales team through a blend of administrative coordination and inside sales account management responsibilities. This individual will serve as a key internal point of contact to help ensure accounts are supported, orders flow smoothly, and customers receive exceptional service. This is a stable, growth-oriented support role that will grant exposure to account management and sales operations with an opportunity to grow into a larger sales or account management role over time.

Accountable For:

• Providing responsive, accurate account management and inside sales support for assigned customer accounts.

• Executing sales and administrative operations related to orders, accounts, and customer data.

• Supporting sales team efficiency and continuous improvement through effective communication, follow-up, and process support.

• Education / Work Experience: 1-3+ years of experience in inside sales, customer service, sales support, or administration.

• Experience in B2B, manufacturing, distribution, or industrial sales is a plus.

• Strong organizational skills with attention to detail.

• Comfort in communicating with customers via phone and email.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in Microsoft Office (Excel, Outlook) and CRM/ERP systems.

Compensation and Benefits:

• Competitive starting salary

• Paid vacation and sick time

• 401(k) with employer match

• Health, dental, and vision insurance

• Accident and Critical Illness insurance

• Short and long-term disability insurance

• Life insurance / Voluntary Life insurance

Our Company:

Founded in 1905, Semler Industries is a third-generation, family-owned company based in Franklin Park, IL. Our mission is to provide high quality products, unparalleled customer service, and innovative systems designed to optimize the world of liquid handling. As we move forward, we remain committed to building on our legacy of being the best company to work with and for.

We believe in and adhere to our core values:

o Curiosity. In finding solutions.

o Integrity. In our actions.

o Perseverance. Towards our commitments.

o Pride. In our work.

o Respectful Collaboration. With all stakeholders.

Semler Industries is an equal opportunity employer.