Assistant Aquatics Director in Stafford, Virginia at Eastern Sports Management

Compensation: $45,000 /year

The Jeff Rouse Swim & Sport Center is currently accepting applications for an Assistant Aquatics Director.

Assistant Aquatics Director

The Assistant Aquatics Director is responsible for directly managing aquatics staff (interview, hire, train, evaluate), managing aquatics programs with the continual goal of better usage of the pool, and meeting the needs of the community. The Assistant Aquatics Director will teach or substitute coach swim teams, youth swim lessons and/or lifeguarding as needed.

This position will also maintain all pool operations and oversee all equipment and maintenance to ensure proper pool functioning. The Assistant Aquatics Director maintains a safe swim environment by enforcing all rules and regulations of the pool as well as preventing and responding to all emergencies. The Assistant Aquatics Director reports directly to the Aquatics Director and/or the General Manager.

• Selects, trains, evaluates, and retains staff to provide appropriate services to the community as lifeguards, swim instructors, and coaches.

• Enforces all personnel policies and guidelines in accordance with JRSSC policies.

• Conducts annual reviews for all aquatic staff and suggests salary increments to the appropriate supervisor

• Acts as a representative for all aquatic staff and issues at JRSSSC management team meetings.

• Teaches swim lessons and lifeguards on an as needed basis.

• Through efficient allocation of facility and human resources, contributes to the membership development and retention of JRSSC members, placing the needs of the members as a key priority at all times.

• Oversee Swim Instruction and Lifeguards and makes sure they are following proper procedures; corrective actions when necessary.

• Notify Aquatics Director and/or General Manager of any action that demands attention

• Responsible for the scheduling of aquatics staff

• Maintains professionalism at all times

• Scan surveillance areas to ensure the safety of all patrons

• Act in emergency situations and provide appropriate care

• Help maintain a clean pool environment

• Conduct chemical checks on a scheduled basis

• Fill out any necessary reports for accidents or incidents

• Must have flexible hours including mornings, evenings, weekends, and holidays

Supervisory Responsibilities

• Directly supervises 15 to 30 Lifeguards

• Directly supervises 1 to 10 Swim Instructors

• Carries out supervisory responsibilities in accordance with JRSSC’s policies and applicable laws

• Responsibilities include:

  • Training Employees

  • Planning, assigning, and directing work

  • Appraising performance

  • Rewarding employees

  • Counseling employees, addressing complaints and resolving problems

Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

• Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how a job relates to others; uses resources effectively.

• Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up-to-date.

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

• Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

• Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

• Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

• Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

• Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.

• Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

• Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

• Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality locus in others; improves processes, products and services.; continually works to improve supervisory skills.

• Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

• Visionary Leadership • Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.

• Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

• Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

• Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.

• Recruitment & Staffing - Utilizes recruitment sources; exhibits sound interviewing skills; presents a positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.

• Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

• Diversity• Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.

• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

• Adaptability • Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

• Consultative Selling • Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales processes.

• Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

• Personal Appearance - Dresses appropriately for position; keeps self well groomed.

• Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits infonnation.

• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate persons with an alternate plan.

• Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

• Innovation - Display original thinking and creativity; meet challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others attention.

• Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

• Safety and Security - Observes safety and security procedures; defines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

• Focus - Ability to maintain attention in a high-volume, fast-paced environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the. general public.

Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply ccncepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual must have working knowledge of Google Chrome (Docs, Sheets, etc.). Upon hire and training, the individual must be able to successfully utilize the Jeff Rouse Swim and Sport Center Member/Guest registration software and ADP Timeclock software.

Certificates, Licenses, Registrations:

• Lifeguarding

• CPR/AED/First-Aid

• Certified Pool Operator

• WSI (Optional)

• USA Swimming/ ASCA / USMS (Optional)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

• The employee is frequently required to stand; walk and sit.

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

• The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The Youth Program Director normally works in a temperature and humidity-controlled environment.

• While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions.

• The employee is frequently exposed to moving mechanical parts and fumes or airborne particles.

• The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; risk of radiation and vibration.

• The noise level in the work environment is usually moderate

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.