Information Services Support Technician in Bolivar, Missouri at Citizens Memorial

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Information Services Support Technician - someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.

Position Details

• Status: Full-time
• Work Shift: Days
• Hours: Monday-Friday, 8am-5pm

What Your Day Looks Like: CMH's Information Services Department provides continuous support to employees and customers of Citizens Memorial Hospital and Citizens Memorial Healthcare Foundation using information technology tools and processes.

As an Information Services Support Technician, you will be:

• Installing, configuring, and repairing workstations, laptops, printers, and mobile devices
• Diagnosing and resolving issues with operating systems, network connectivity, and clinical applications
• Responding to IT requests via phone, email, or ticketing systems, and documenting solutions to maintain service
• Creating, updating, and terminating user accounts while assigning appropriate permissions and securing system access
• Ensuring all technical operations strictly comply with healthcare privacy regulations (such as HIPAA) to protect sensitive patient information

Qualifications

• Education: High school diploma or equivalent required; post-secondary coursework in computer systems, or extensive on-the-job training, strongly preferred
• Skills: Strong working knowledge of Windows/macOS, Microsoft 365, network troubleshooting, and enterprise ticketing systems preferred
• Licensure/Certification: CompTIA + preferred
• Physical Requirements: Must be able to stand and walk for long periods, lift up to 50 lbs. with or without assistance, bend, stoop, crouch, kneel, and crawl to route cables and access under-desk equipment, and have the ability to work with small components, patching servers, and replacing hardware parts

Benefits That Support You

• Competitive wages, annual merit increases, employee wellness program
• For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?

CMH includes 34 primary and specialty clinics, six long‑term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk‑in clinics, addiction recovery, therapies, and more — all grounded in exceptional, community‑focused healthcare.

• CMH is a three-time recipient of the Missouri Quality Award
• 2025 Chest Pain-MI Platinum Award
• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri
• Click here to see the full list of awards for CMH!

Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting

Recruiter Contact

Kelly Fender

Phone: 417-328-6251

Email: kelly.fender@citizensmemorial.com