Mobile Patrol Supervisor in Natick, Massachusetts at Signal of New England

Mobile Security Patrol Supervisor

Job Title: Mobile Patrol Supervisor
Location: Regional (North Shore, Greater Boston, and Natick/Framingham area)
Job Type: Full-Time (40–50 hours/week)
Schedule: Flexible / No Set Schedule (Includes nights, weekends, and holidays)
Compensation: $25.00 / hour

Job Description: We are looking for a vigilant, highly responsible, and experienced Mobile Patrol Supervisor to manage field security operations across our regional territories. In this role, you will be the "eyes and ears" on the ground, operating a company patrol vehicle to monitor client sites, respond to alarms, and oversee on-site security personnel.
Because our portfolio spans from the North Shore down into Boston and out west along the Route 9 corridor to Natick and Framingham, this role requires significant driving and excellent route familiarity. This position does not have a set schedule and requires a dedicated professional who can adapt to changing operational needs.
Key Responsibilities: * Regional Mobile Patrols: Conduct routine and random vehicular patrols of contracted client properties throughout the North Shore, Greater Boston, and the Natick/Framingham area.

• Alarm Response: Rapidly respond to security alarms, disturbances, or emergency calls across our service regions, taking appropriate action and coordinating with local law enforcement.
• Staff Supervision: Conduct unannounced site visits to inspect on-duty security guards, ensuring compliance with uniform standards, alertness, and post orders.
• Incident Reporting: Document all patrol activities, site maintenance issues, and security breaches using digital logging software.
• Emergency Shift Coverage: Be ready to step in and cover open security posts if a guard calls off unexpectedly at any regional site.

Requirements: * Driving Experience: Must have a minimum of 5+ years of licensed driving experience.

• Clean Driving Record: A pristine driving history is mandatory (no recent major violations, DUIs, or excessive points) to meet commercial insurance requirements.
• Open Availability: Flexibility to work a fluid schedule averaging 40–50 hours per week, with a heavy emphasis on overnight, evening, and weekend shifts.
• Regional Knowledge: Comfortable navigating the unique driving environments of Massachusetts, from Boston city traffic to the highways connecting the North Shore and MetroWest.
• Experience: Minimum of 2 years in security, with prior mobile patrol or supervisory experience highly preferred.
• Background Check: Must pass a comprehensive criminal background check and drug screening.