Hybrid Community Association Manager (CAM) / CAM Assistant in Jacksonville, Florida at FLORIDIAN PROPERTY MANAGEMENT

Company: Floridian Property Management
Position Type: Full-Time | Hybrid

About Floridian Property Management

Floridian Property Management is dedicated to providing professional, responsive, and solutions-driven management services to condominium and homeowners associations throughout South Florida. Our team is committed to operational excellence, proactive communication, and building strong relationships with Boards, residents, and vendors alike.

Position Overview

Floridian Property Management is seeking a motivated, organized, and service-oriented Hybrid Community Association Manager (CAM) / CAM Assistant to support the operational management of homeowner and condominium associations. This unique role combines licensed community association management responsibilities for assigned communities with administrative and operational support duties for additional associations and management staff.

The ideal candidate will possess strong communication skills, attention to detail, problem-solving abilities, and the capacity to manage multiple priorities while maintaining professionalism and exceptional customer service.

Qualifications

• Active Florida CAM License preferred or willingness to obtain
• Previous HOA, condominium association, or property management experience preferred
• Strong customer service and conflict resolution skills
• Excellent written and verbal communication abilities
• Strong organizational and multitasking capabilities
• Experience with Vantaca or similar management software preferred
• Proficiency in Microsoft Office Suite
• Ability to work independently and collaboratively
• Professional demeanor with strong attention to detail
• Ability to effectively manage multiple priorities and deadlines
• Bilingual (English/Spanish) is a plus

Community Association Manager (CAM) Responsibilities:

For communities where the employee serves as the assigned licensed CAM and primary manager:

• Communicate directly with Board Members, vendors, and homeowners
• Handle escalated homeowner concerns via phone, email, and Vantaca
• Oversee vendor work orders, maintenance requests, and urgent operational matters
• Make time-sensitive operational decisions within management authority
• Coordinate priorities and critical requests with support staff

• Perform routine community inspections and site visits
• Review compliance reports and violation activity
• Coordinate and follow up with vendors and contractors
• Review and approve invoices and vendor proposals
• Prepare operational updates and management reports for Boards

• Attend and facilitate Board meetings
• Present operational, compliance, and management reports
• Review budgets, financials, and delinquency reports
• Evaluate vendor performance and project progress
• Coordinate maintenance and capital improvement projects

• Assist with budget preparation and approval processes
• Coordinate annual meetings and elections
• Review and renew vendor contracts
• Assist with insurance renewals and claims coordination
• Support audits and long-term planning initiatives

• Manage emergencies and crisis situations
• Oversee large-scale projects and vendor coordination
• Enforce governing documents and association policies
• Conduct site meetings and inspections
• Assist with onboarding and transitioning new communities

CAM Assistant Responsibilities:

For communities where the employee is supporting management staff in an administrative capacity:

• Answer phones and respond to homeowner inquiries professionally
• Provide exceptional customer service and homeowner support
• Track violations and compliance activity within Vantaca
• Update calendars, databases, and homeowner records
• Draft routine homeowner correspondence and communications

• Prepare and send compliance notices and violation letters
• Monitor compliance deadlines and follow-up requirements
• Upload documents to portals and association websites
• Maintain digital homeowner records and databases

• Schedule meetings and maintain operational calendars
• Prepare agendas and meeting materials
• Upload and distribute association documentation
• Maintain filing systems and records retention

• Assist with annual meeting preparation and notices
• Support budget mailing preparation
• Maintain governing documents and archived records

• Support emergency communications and operational coordination
• Assist with vendor tracking and project documentation
• Perform routine data entry and homeowner account setup

Shared Responsibilities

• Respond to homeowner communications in a timely and professional manner
• Maintain high standards of customer service and professionalism
• Coordinate internal communication and workflow efficiency
• Ensure accurate documentation and recordkeeping
• Support compliance enforcement and operational processes
• Prepare for meetings and track action items
• Coordinate vendor activities and community projects as assigned

Work Environment

• Hybrid office and field-based position
• Routine community inspections required
• Occasional evening Board meetings required
• Fast-paced environment requiring flexibility, responsiveness, and professionalism

What We’re Looking For

Floridian Property Management is seeking a proactive and adaptable professional who thrives in a dynamic environment and is passionate about community association management. The ideal candidate will be organized, service-oriented, and capable of balancing both operational management and administrative support responsibilities effectively.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Supportive and team-oriented environment
• Opportunity for long-term growth within the organization