Community Association Manager (onsite) at Leland Management, Inc – Jacksonville, Florida

Leland Management is seeking an experienced Dedicated Onsite Licensed Community Association Manager (LCAM) with a flexible remote work arrangement to lead a master-planned community with over 1,100 single-family homes and townhomes in Jacksonville, Florida. This full-time position may require occasional nights and weekends and offers a comprehensive benefits package.

As a Community Association Manager, you will oversee daily operations, ensure compliance with governing documents, and provide outstanding service to Board Members and homeowners. You will play a pivotal role in maintaining the community’s integrity, appearance, and financial health.

The Role

The Community Association Manager is responsible for:

• Ensuring compliance with the Association’s governing documents, Florida statutes, and industry best practices.
• Managing vendor relationships, contracts, and service providers to ensure optimal performance.
• Drafting and overseeing Requests for Proposals (RFPs) for all work within the community.
• Supervising maintenance programs and property aesthetics to maintain high community standards.
• Acting as the primary liaison for Board Members, homeowners, and vendors.
• Developing and monitoring community budgets in alignment with Board expectations.
• Preparing and presenting monthly Board packets, including management reports, financial statements, and operational updates.
• Utilizing company software (Caliber), Microsoft Teams, Word, and Excel for documentation and communication.

Responsibilities

• Vendor and Maintenance Oversight:
  • Solicit bids, compare options, and oversee vendor contracts.
  • Monitor maintenance programs and common area upkeep.
• Board and Resident Communications:
  • Maintain confidentiality while providing professional, effective communication.
  • Prepare and facilitate Board and committee meetings.
  • Provide regular community updates via website, newsletters, and meetings.
• Compliance and Governance:
  • Enforce Association rules, policies, and procedures.
  • Oversee architectural review applications and property violations.
• Financial and Administrative Management:
  • Develop, review, and manage budgets, financial reports, and cash flow.
  • Maintain and organize Association records in compliance with regulations.
• Leadership and Problem-Solving:
  • Act as a trusted advisor for the Board of Directors.
  • Handle community issues with sound judgment and professionalism.

Qualifications

Required:

• Active Florida Community Association Manager (CAM) License
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong customer service and communication skills (written & verbal)
• Experience in financial reporting, budget preparation, and contract negotiations
• Ability to work collaboratively with a team, including accounting and administrative support staff

Preferred:

• 5+ years of experience in association management, property management, or a related field
• Experience conducting site inspections, enforcing covenants, and managing association meetings
• Knowledge of Florida Statutes and Association governing documents
• Master-planned community experience preferred
• Project management experience is a plus

Compensation and Benefits

• Competitive salary based on experience
• Paid holidays and comprehensive benefits package

Join Leland Management and be part of a professional, dedicated team committed to excellence in community association management.