ACAM (Assistant Community Association Manager) at May Management Services Inc – Jacksonville, Florida

Job Description:

We are seeking an experienced and licensed Assistant Community Association Manager (ACAM) to oversee the daily operations, financial performance, and resident satisfaction of assigned homeowner and condominium associations. The ideal candidate will have a strong background in community management, excellent communication skills, and a proactive approach to resolving issues while maintaining positive relationships with board members, residents, and vendors.

Responsibilities:

• Manage the operations and maintenance of assigned communities, ensuring compliance with governing documents, association policies, and Florida statutes.
• Serve as the primary liaison between the Board of Directors, homeowners, vendors, and management company.
• Coordinate and attend board meetings, prepare management reports, and assist in the preparation of annual budgets and financial statements.
• Solicit proposals, negotiate contracts, and oversee vendor performance to ensure quality service delivery.
• Conduct regular property inspections and ensure that maintenance and repair issues are addressed promptly.
• Monitor and enforce community rules and regulations in a fair and consistent manner.
• Assist the Board with long-term planning, reserve studies, and project management as needed.
• Manage association correspondence, records, and communications with accuracy and professionalism.
• Support the Board in decision-making by providing accurate information, recommendations, and follow-through.

Requirements

• Active Florida Community Association Manager (CAM) license required.
• Minimum of 3–5 years of experience managing homeowners or condominium associations.
• Strong understanding of Florida HOA/COA laws, budgeting, and community operations.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and community management software.
• Strong organizational and time management skills, with the ability to manage multiple communities and priorities simultaneously.
• Professional demeanor and ability to work effectively with a wide range of personalities.

Work Schedule & Compensation Full-Time: Monday through Friday, with occasional evening or weekend meetings as required. Compensation is commensurate with experience and includes a comprehensive benefits package.