Manager of E&M Training & Safety Programs at Massachusetts Bay Transportation Authority – Boston, Massachusetts

The Manager of E&M Training & Safety Programs’s role is to effectively assess, develop, implement, train on and benchmark programs and procedures associated with workplace safety risks and technical skill needs of the MBTA Engineering & Maintenance Division (E&M) work activities executed by employees in four distinct departments: Power Systems Maintenance, Maintenance of Way (Track), Signals and Communications Maintenance, and Transit Facilities Maintenance. The position will report to a member of department leadership and will work closely with employees of its department, the other E&M departments, especially each of their Safety and Training Managers; members of E&M’s Policy, Strategy and Oversight team, and the Safety Division, among others, to ensure that the organizational goals are achieved.

• Support the development, implementation, and management of safety programs (e.g., Hazard Communications Plan, Shop Safety, Electrical Safety, Fall Protection, etc.), including the development and tracking of key performance indicators.
• Support the development of a culture that prioritizes safety, employee and rider health and wellbeing, and employee satisfaction.
• Support the development and dissemination of safety-related communications, campaigns, and special events.
• Identify training needs and conduct safety orientation and training programs, including train-the-trainer sessions.
• Maintain operational knowledge of construction safety, DLS, OSHA, ANSI, and other applicable standards, regulations, laws, and procedures.
• Serve as a resource for safety issues or concerns for all E&M team members.
• Accompany MBTA Safety, DLS, DPU, insurance, and OSHA personnel on work-site tours.
• Support the development of Local Safety Committees within E&M.
• Conduct work area safety audits.
• Review departmental work plans to ensure safety is adequately incorporated.
• Evaluate and offer solutions for job site hazard mitigation.
• Ensure maintenance and inspection of safety equipment and protective wear.
• Oversee documentation, tracking, and analysis of all Safety, Injury, and Hazard statistics, trend analyses, and DLS reports.
• Conduct or assist with incident investigation and analysis.
• Support the implementation of the incident Corrective Action Plan
• Drive a company or personal vehicle to work locations and to assist at emergencies and/or events as needed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Work any and all shifts and/or locations assigned or directed.
• Respond or report to work as directed for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Supervision

• None

• Bachelor’s degree in safety, occupational health, industrial hygiene, construction management, engineering, or equivalent from an accredited institution.
• Five (5) years of relevant experience in occupational health and safety.
• One (1) year supervisory/lead experience.
• Experience in creating, implementing, managing, and/or auditing OSHA/worker safety policies and programs.
• Working knowledge of OSHA workplace safety concepts and programs, including Job Hazard Analysis (JHAs), hierarchy of controls, and personal protective equipment (PPE).
• Detail orientation and sufficient to organize and run multiple project tasks.
• Proficient in Microsoft Office.
• Ability to pass a pre-qualification Excel assessment.
• Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills.
• Effective organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Have excellent customer service, conflict resolution, writing, and speaking skills.
• The ability to provide internal and external customers with a courteous and professional experience.
• The ability to supervise and work effectively with a diverse workforce.
• Possess a valid driver’s license.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor’s degree requirement.
• An Associate’s degree from an accredited institution with an additional three (3) years of directly related experience substitute for the Bachelor’s degree requirement.
• A Master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field, substitutes for one year of experience

Preferred Experience and Skills

• Certified Safety Professional (CSP) certification
• Technical experience related to the type of work performed by the department.
• Experience developing and providing safety training.
• Additional years of continuous construction experience leading crews and planning work in the maintenance and construction of overhead and underground power lines and equipment.
• CHST Certification, OSHA 500, and seven (7) years as a dedicated construction safety professional responsible for managing safety programs, conducting/reviewing hazard analyses and developing controls, conducting safety training, and planning work activities, or equivalent experience in a relevant field.
• Two (2) years of supervisory experience managing a team or large projects.