Inside Sales Rep at Zone Distribution – Spring, Texas

Zone Industries, a rapidly expanding industrial supplier, specializes in providing top-notch pumps, mixers, motors, and controls to a diverse range of industries. Our commitment to quality and customer satisfaction is at the core of our operations, as we strive to be the leading provider in the industrial supply sector. This sector includes oil/gas, food & beverage, pipelines & transfer stations, terminals, chemical plants and refineries.

We are currently seeking a motivated and skilled Inside Sales Representative to join our dynamic team at our Houston headquarters. This role primarily focuses on the sales of industrial pumps, mixers and motors, playing a crucial part in supporting our outside sales team and contributing to our overall growth strategy.

• Handle the preparation and processing of sales orders, quotes, and purchase orders using Epicor Prophet 21.
• Collaborate effectively with the external sales team to develop and maintain customer relationships, focusing on problem-solving and sales target achievement.
• Provide application engineering support in selecting centrifugal and positive displacement pumps.
• Oversee and coordinate orders with extended lead times, ensuring effective communication with suppliers, our external sales team, and clients.
• Manage and negotiate product pricing with customers, ensuring accurate margins.
• Collaborate with management to address issues related to pricing, product specifications, warranties, and modifications in service offerings.
• Maintain robust relationships with clients and vendors, both in person and via telephone.
• Monitor the progress of order fulfillment, providing updates and addressing any potential issues or modifications.
• Apply knowledge of competitors and dynamics in the market during competitive bidding scenarios.
• Any and all tasks assigned.

• High school diploma or equivalent; a degree in business, engineering, or a related field is preferred.
• Minimum of 4 years in sales, specifically in industrial pumps.
• Solid understanding of pump selections and sizing; ability to quickly learn and adapt to new product lines.
• Excellent verbal and written communication abilities; proficiency in creating and delivering presentations.
• Strong customer service orientation; experience in handling customer inquiries and resolving issues efficiently.
• Proven ability to work collaboratively with an outside sales team; willingness to provide support and insights to enhance team performance.
• Familiarity with CRM software, Microsoft Office Suite, and other relevant computer applications. Epicor P21 experience would be a plus.
• Exceptional organizational and time-management skills; ability to prioritize tasks and manage multiple projects simultaneously.
• Must be based in or willing to relocate to Houston, TX.

• Positive attitude and be driven to make a difference
• Have strong ethics, integrity and the ability to do the right thing all the time
• Exhibit tenacity with a diplomatic approach
• Exhibits a sense of urgency to the tasks at hand

• Medical, Dental and Vision plans
• Paid Time Off (PTO)
• 401K Employer Match
• Bonus Incentives