Special Testing Technician in Winter Haven, Florida at Eye Specialists of Mid-Florida, P.A.

POSITION SUMMARY

The Special Testing Technician is responsible for providing the highest quality optometric patient care possible. The Special Testing Technician performs patient histories, completes ophthalmic testing and consistently provides superior customer service for the patients. The Special Testing Technician ensures the proper utilization of time and movement of the patient throughout the patient visit and completes all diagnostic testing as requested by the clinical supervisor.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

MINIMUM QUALIFICATIONS

High school diploma or GED requiredBachelor's degree or associate Degree in a related field preferredTwo years of ophthalmology experience preferred

ESSENTIAL SKILLS AND ABILITIES

Proficient computer skillsDetail orientedObtain a complete hands-on working knowledge of applicable computer softwareAbility to problem solveExcellent communication skills, proper grammar and writing capabilityTeam PlayerObtain a complete knowledge of all forms that are used in the practiceGain an understanding of the anatomy & physiology of the eyeSelf-directed, highly motivated, able to multi-task and work under pressure in a fast-paced environmentExceptional interpersonal skillsPossess a caring, patient and friendly attitudeAbility to appropriately prioritize patient testingObtain a complete working knowledge of all ophthalmic terminology, spelling and pronunciationAbility to understand CPT and ICD-9/10 Codes for ophthalmic billing

DUTIES AND RESPONSIBILITIES

Perform testing as requested by the ordering doctor-- Visual Fields, OCTs, Pachymetry, Fundus Photos, External Photos, etc.Obtain eyeglass prescriptions via lensometerCommunicate physician instructions to patients accurately and effectively and documents accordinglyAssist the physician with pharmacy calls, patient calls, etc.Ensure the scheduling template is being followed correctlyEnsure all special testing rooms are clean and well-stocked at the end of each dayEnsure all equipment is turned off and covered properly at the end of dayComplete tech station duties as assigned on a daily basisProcess e-scripts as requestedProfessional and Personal Development/Goals and ObjectivesExhibit professional demeanor with a positive attitude at all times when representing the practiceMaintain certification, where applicable, while continuing to improve skills. Must attend in-services and webinar training as directed by the Clinical SupervisorSet goals and objectives for professional growth. Review and revise goals on an ongoing basisProvide input on how to improve customer service, decrease costs and increase revenues for the practice

Customer ServiceSupport the practice core values and mission statement to develop, enhance and promote quality customer service through team effortExhibit flexibility, sensitivity and respect while maintaining an effective working relationship with all team membersMaintain practice confidentiality, follow HIPAA/OSHA guidelines and the rules and regulations of the practice as documentedComplete any additional tasks and responsibilities as notedMaintain proper work-up standards of productivity as defined by physician requirements and patient diagnosisPrepare and sends all non-compliance letters, per protocolAssume other duties as assigned

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

The majority of the time on-the-job is spent walking and sittingAt times the job may require weight to be lifted up to 50 poundsThe job requires the following types of vision: close, distance, peripheral and depth perceptionTypical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic)Must be able to communicate clearly in person and over the telephoneHearing must be adequate to perform job duties in person and over the telephoneReasonable accommodations may be made to enable individuals with disabilities to perform essential functions

JOB TYPE

Full-time40 hours per week

WORK LOCATION

In personWinter Haven, FL

SUPERVISORY RESPONSIBILITIES

None

BENEFITS

401(k)401(k) MatchingAD&D InsuranceHealth InsuranceHealth Savings AccountDental InsuranceDisability InsuranceVision Benefits & Discounted ServicesEmployee Assistance ProgramEmployee DiscountLife InsuranceOpportunities for AdvancementPaid Time OffPaid TrainingProfessional Development AssistanceReferral Program

OTHER

This job description is intended only to describe the general nature and level of work performed. The Special Testing Technician must be able to travel to various satellite locations as needed for work assignments. A valid Florida driver’s license is required. This job description is not intended nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities. The Special Testing Technician will perform all duties listed in this job description as well as any other assigned by the managers and physicians. Overtime may be required.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Eye Specialists of Mid-Florida P.A. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are a drug and tobacco-free workplace.