Ophthalmic Eye Care Medical Assistant in Winter Haven, Florida at Eye Specialists of Mid-Florida, P.A.

POSITION SUMMARY

The Ophthalmic Technician is responsible for providing the highest quality ophthalmic patient care possible. The Ophthalmic Technician performs patient histories, completes requested ophthalmic testing and consistently provides superior customer service for the patients. The Ophthalmic Technician ensures the proper utilization of time and movement of the patient throughout the patient visit.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

MINIMUM QUALIFICATIONS

High school diploma or GED requiredBachelor Degree or Associate Degree in a related field highly preferredTwo (2) years of ophthalmology experience preferredMust complete the home study ophthalmic program within six months of Prefer COT Certification

ESSENTIAL SKILLS AND ABILITIES

Must have proficient computer skillsMust be able to problem solveMust have excellent communication skills, proper grammar, and writing capabilityMust be team-orientedMust be self-directed, highly motivated, able to multi-task, and work under pressure in a fast-paced environmentMust be able to handle multiple projects at one time accurately and efficientlyMust have exceptional interpersonal skillsMust possess a caring, patient, and friendly attitudeMust have a complete knowledge of all forms (paper & electronic) that are used in the practiceMust have an understanding of the anatomy & physiology of the eyeMust have an understanding of ophthalmic terminology, spelling, and pronunciationMust have an understanding of CPT and ICD-9/10 codes for ophthalmic billing

DUTIES AND RESPONSIBILITIES

Consistently performs proper documentation of case history, confrontation visual fields, pupil evaluation, screening extra-ocular muscle function, visual acuity, assessment of angle depth, instillation of diagnostic pharmaceutical agents, amsler grid and other functions as directed by the clinical physicianObtains eyeglass prescriptions via lensometerPerforms patient testing accurately and effectively as directed by the clinical provider(s) i.e. Slit Lamp Exam, PAMS, Visual Fields, Color Test, Tonometry, OCT’s, Fundus Photos, etc.If assigned to an ophthalmologist: must be able to refract within +/- .50 dioptersIf assigned to a retina specialist: assists retina physician(s) with intraocular injections as neededEffectively communicates physician instructions to patients and documents accordinglyAssists the physician with pharmacy calls, patient calls, etc.Ensures the scheduling template is being followed correctlyEnsures all patient lanes are clean and well-stocked at the end of each dayEnsures all equipment is turned off and covered properly at the end of dayCompletes tech station duties on a daily basisCall in Rx’s – Only certified ophthalmic techs can ERx. The exception is the tech can ERx if scribing for a doctor and the script is done under the doctor’s nameMust have an understanding of sterile techniqueProfessional and Personal Development/Goals and ObjectivesExhibits professional demeanor with a positive enthusiastic attitude at all times when representing the practiceMaintains certification, where applicable, and continues to improve skills. Must attend in-services and webinar training seminars as directed by the Clinical ManagerSets goals and objectives for professional growth. Reviews and revises goals on an ongoing basisProvides input on how to improve customer service, decrease costs and increase revenues for the practice

Customer ServiceSupports the practice core values and mission statement to develop, enhance, and promote quality customer service through team effortExhibits flexibility, sensitivity and respect while maintaining an effective working relationship with all team membersMaintains practice confidentiality, follows HIPAA guidelinesFollows the rules and regulations of the practice as documented in the practice employee manualCompletes any additional tasks and responsibilities as noted in the pay for performance programMaintains proper work-up standards of productivity as defined by physician requirements, patient diagnosis, and Clinical ManagerAssumes other duties as assigned

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

The majority of the time on-the-job is spent walking, sitting, using hands to hold and move items, reaching with hands and arms, talking, hearing, stooping, crouching, and bendingAt times the job may require weight to be lifted up to 50 poundsThe job requires the following types of vision: close, distance, peripheral, and depth perceptionTypical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic)Work in an office environment and sustain posture in a seated position for moderate periods of timeMust be able to communicate clearly in person and over the telephoneHearing must be adequate to perform job duties in person and over the telephoneReasonable accommodations may be made to enable individuals with disabilities to perform essential functions

JOB TYPE

Full-Time

WORK LOCATION

Winter Haven, FLIn-Person

SUPERVISORY RESPONSIBILITIES

None

BENEFITS

401(k)401(k) MatchingAD&D InsuranceHealth InsuranceHealth Savings AccountDental InsuranceDisability InsuranceVision Benefits & Discounted ServicesEmployee Assistance ProgramEmployee DiscountLife InsuranceOpportunities for AdvancementPaid Time OffPaid TrainingProfessional Development AssistanceReferral Program

OTHER

This job description is intended only to describe the general nature and level of work performed. The Ophthalmic Technician must be able to travel to various satellite locations as needed for work assignments. A valid Florida driver’s license is required. This job description is not intended nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities. The Ophthalmic Technician will perform all duties listed in this job description as well as any other assigned by the Clinical Manager and Physicians. Overtime may be required.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Eye Specialists of Mid-Florida P.A. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are a drug and tobacco-free workplace.