Leasing Specialist at Arbors Management Inc. – Carnegie, Pennsylvania

Description: Leasing Specialist
Reports To: Regional Manager
Location: Pittsburgh (South Hills)Pay: $35-45K Salary (based on experience) plus commission
Job Purpose

Are you a proactive real estate professional who excels in a fast-paced environment? Arbors Management is seeking a dedicated Leasing Specialist to join our team. In this role, you will be responsible for the end-to-end leasing process and property inspections for a diverse portfolio of scattered-site properties within your assigned region. You will serve as a primary resource for our clients (property owners) and customers (tenants), ensuring high occupancy rates and exceptional property standards.

Why work at Arbors Management Inc.?

• Salary plus commission
• Vehicle stipend
• Benefits including: Medical, Dental, Vision, 401K retirement (with generous company match), Short and Long term disability, Life insurance and more
• Career growth opportunities
• Supportive team that sets you up for success

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Key Duties and Responsibilities
Leasing & Marketing

• Lead Management: Efficiently organize and track leads using Property Management (PM) software (Appfolio) guest card systems.
• Content Creation: Capture high-quality marketing photographs and post vacancies through PM software to minimize turnover time.
• Showings: Conduct property showings during normal business hours. Additional evening and/or weekend showings may be needed to accommodate prospective tenants.
• Documentation: Complete all required leasing paperwork in strict accordance with company policies and submit to the compliance department for approval.

Tenant Relations & Transitions

• Onboarding & Offboarding: Provide comprehensive move-in and move-out instructions.
• Utility Management: Oversee utility account transitions, set up reversion agreements, and ensure timely transfers to avoid service interruptions.
• Security Deposits: Manage final tenant reconciliations and security deposit refunds within specified legal and policy time frames.

Property Oversight & Inspections

• Inspections: Conduct thorough move-in and move-out inspections
• Vacancy Management: Take full fiscal and physical responsibility for managing units during vacancy periods.
• Turnover Coordination: Schedule and oversee the turnover process, including obtaining estimates, consulting with clients, and managing work orders through PM software.
• Maintenance Liaison: Directly coordinate with vendors for repairs resulting from inspections.

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Qualifications
Licensure: Must hold a valid Real Estate Salesperson or Broker License or be willing to obtain one within one year of employment.

• Education: High School Diploma or GED required.
• Technical Skills: Strong proficiency with computers, the internet, and Property Management software (Appfolio).
• Soft Skills: Exceptional interpersonal skills and the ability to work collaboratively with a diverse team.
• Adaptability: Proven ability to thrive in a fast-paced environment and adapt to changing priorities.

Working Conditions & Physical Requirements

• Environment: This role involves working with a variety of stakeholders, including challenging property owners and tenants. Success requires a high degree of empathy and problem-solving skills.
• Schedule: While standard hours apply, flexibility is required for showings outside of normal business hours
• Physical Demands: Regular travel between sites is required. Candidates must be able to walk properties and perform physical inspections of units on a frequent basis.

Requirements: