Job Developer in Boston, Massachusetts at Saint Francis House Inc

FLSA Status: Non Exempt

Pay range: Low $24.61 per hour High $27.07 per hour

Schedule: Full time, Monday – Friday 8:00 am to 4:00 pm. Off-site work at least 50% of the time.

Job Summary: The Job Developer fulfills the Workforce Development departmental strategy to develop pipelines for competitive jobs and careers for program participants by connecting to employers, advocating for job seekers and developing good working relationships directly with Hiring Managers, Workforce Development Training Programs and MassHire Career Centers. The Job Developer provides leads to employment and training opportunities for Workforce Development, Employment Coaches, and Job Readiness Instructors.

Essential duties / responsibilities:

• Acts as a liaison to the MassHire system to increase employment and training opportunities for participant job seekers
• As MassHire liaison, identifies and refers any clients who are eligible for the Federal Workforce Innovation and Opportunity Act training programs (WIOA), Career Technical Initiative training programs (CTI), and any other career training programming that provides funded training opportunities.
• Engages with hiring managers, HR departments and MassHire through in person, community outreach and engagements, to market departmental services and increase employment opportunities for participant job seekers in both the Income Maximization and MAP programs.
• Keeps staff and participants up to date about job and industry opportunities in a user-friendly manner; track and monitor effectiveness of job leads and troubleshoot any barriers of clients connecting to these opportunities.
• Creates and maintains a data bank of information for WFD staff on local employers inclined to offer job opportunities to job seekers who have limited or interrupted work experience and are able to offer career development opportunities where appropriate.
• Facilitates access to career fairs, recruitment fairs and MassHire workshops both virtually and in person.
• Serves as a department liaison to Workforce Development Training Programs, tracks and monitors effectiveness of connecting our clients to these programs and troubleshoot any barriers of clients connecting to these opportunities.
• Through assisting clients to increase income, support participants’ ability to exit homelessness and achieve stabilization of housing goals.
• Engages with corporations and volunteers to support MAP students and Employment Services participants by providing mock interviews, resume reviews, career information sessions, etc.
• Keeps accurate records of work with participants in all required databases, including but not limited to referrals made, services provided, progress toward goals, and contract-specific details.
• Adheres to agency code of conduct.
• Performs other duties as assigned.

Required Skills & Abilities:

• Proficiency in English.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills
• Excellent organizational skills with attention to detail.
• Proven ability to initiate and maintain employer relationships, engage stakeholders, and develop professional and trusting relationships.
• Knowledge of essential job search skills and career pathways planning processes

Education & Experiences:

• Bachelor’s Degree in human services, business management or related field required
• Experience providing employment, career counseling, job training, job development and/or other workforce development related services required.
• Basic understanding of MassHire Career Center system and services preferred.
• Experience with providing direct service to vulnerable populations in a human service setting preferred.
• Lived experience of homelessness and/or recovery a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties. This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time