Assistant General Manager in Richardson, Texas at Aqua-Tots Swim School

Assistant General Manager – Aqua-Tots Swim School Legacy Swim Group

(Swim School Manager, Operations Manager, Sales Manager)

Location: Richardson, TX
Job Type: Full-Time
Pay: + Monthly Bonus Opportunities
Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.
Benefits:
• Health Insurance w/ HSA & FSA options
• Employer-paid Dental, Vision, and Basic Life Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role leads team training & development, customer experience, sales growth, and daily swim school operations in partnership with the General Manager to ensure families receive world-class swim lessons in a safe and welcoming environment.

Welcome to Aqua-Tots!
At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.
Are you looking for a company that invests in its leaders and promotes growth from within?
Do you thrive in a mission-driven culture where your work makes a difference every day?
If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

Lead & Develop Teammates: Coach & Train Family Experience and Aquatics teammates, set clear expectations, and follow through on performance. Support hiring, onboarding, training, and development while modeling our Core Behaviors.

Lead Across Operations & Aquatics: Support both daily operations and aquatics in partnership with the General Manager, working alongside Family Experience Teammates and Water Safety Instructors.

Drive Family Experience & Enrollment: Build family relationships, address concerns, and coach lead follow-up, tours, and enrollment conversations. Connect the Family Experience and Aquatics teams to provide consistent communication and support.

Lead From the Front: Model a willingness to step in and work alongside teammates when needed, whether at the front desk, on the pool deck, or in the water, to build a positive work culture where teammates support one another, take ownership, and show up for the team and our families.

Ensure Quality & Consistency: Lead or support instructor training, lesson observations, and coaching to uphold the Aqua-Tots curriculum and teaching standards. Ensure lessons, family interactions, and the school environment reflect the Aqua-Tots brand and standards while following the LSG way to provide a consistent experience for families and teammates across all LSG locations.

Own Priorities & Support School Performance: Use the Entrepreneurial Operating System (EOS) to stay aligned on priorities, track progress, and help identify and solve issues with the school leadership team. Review enrollment, lesson quality, family feedback, and team performance with the General Manager. Take ownership of priorities and provide leadership coverage when the General Manager is away.

Manage Operations, Scheduling & Coverage: Coordinate staffing, schedules, and daily coverage. Monitor labor, complete assigned administrative tasks, and maintain a safe, clean, welcoming school.

What We’re Looking For

• 1+ years of management experience, with experience in operations, hospitality, education, retail, or aquatics preferred
• Strong customer service and people leadership skills, with the ability to coach, develop, and hold teammates accountable with care and clarity
• A coachable leader who welcomes feedback, models our Core Behaviors, builds teams, and follows through on solutions
• Willingness to learn operations and aquatics, participate in water-based training, and adapt your focus to school needs; flexible availability including afternoons/evenings and weekends
• High School diploma or GED required; Bachelor’s degree preferred
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain- we’ll provide training), along with required Aqua-Tots training for assigned duties

Ready to Dive In?

If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become an Assistant General Manager at Aqua-Tots Swim Schools!

Legacy Swim Group proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.