Requisition ID: 2026-24316
Category: Operations
# of Openings: 1
Position Type (Portal Searching): Full-Time
Remote
Lancaster
FLSA Status: Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. Must have the ability to be onsite at our Mount Laurel, NJ location.

Lead strategic and day to day operations in the ACH area to include ACH Originations, ACH Exceptions/Risk Management. Ensure optimal processing processes and technology solutions that provide a high level of quality, and delivery to our company's Consumer and Commercial Customers. Lead continuous improvement practices for new and existing processing protocols. Maintain communications with management, staff, and third party partners associated with service levels, changes and business priorities. Ensure compliance and risk management for all ACH transactions and processes. Provide leadership through coaching, mentoring and development of management, and employees to drive employee engagement, overall job satisfaction and achievement of business initiatives. Develop employee Establish and monitor processes, policies and procedures in consideration with regulatory and network requirements.

Responsibilities

• Direct operations of all support functions to ensure maximum operating efficiency and effectiveness including but not limited to customer support, operations, risk and compliance
• Develop, implement, and manage the overall operational strategy for the business unit, evaluate workflow, create and drive alternative process approaches, and evaluate to discover opportunities for increased efficiencies
• Recruit, develop, mentor, lead and manage a high performing team that supports the overall growth and customer experience for the company, provide guidance and coaching to subordinate managers regarding employee management and development, review and approve recommended employee actions and partner with Human Resources to resolve employment related matters

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: Business or other applicable. (Required)

Required Experience

10 or more years Supervisory experience in Bank Operations.

5 or more years ACH Processing.

Certifications

Accredited ACH Professional (AAP) (Preferred)

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

EEO Statement

Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.