Display Graphic Reman Technician II

US-IL-Itasca

Job ID: 34149
Type: Full-Time
# of Openings: 1
Category: Field Service
CUSA Itasca - Bruning Dr

About the Role

Performs used equipment evaluation, repairs, maintenance and preparation per standard used /remanufacturing processes. Performs quality assurance inspections and final testing on finished products. Ensure all units meet or exceed specifications in Department Quality Plan and in the Technical Service Manuals. Ensures specific products and technology programs are executed into the field effectively while maintaining ongoing product quality and services to all stakeholders. Supports the field as needed.

Your Impact

Field Support
- Assists in field support for new product introductions, installations and A2B relocations.
- Informs Management on escalation status.
Documentation/Knowledge transfer
- Maintains and updates problem records and reports any resolved/unresolved problems.
- Assists in organizing and disseminates information so that other technicians can perform their duties more efficiently.
- Assists in creating documents and inputs updated technical information to maintain knowledge database, Core Competencies/technical publications.
- Leads other engineers in the use of tools, working methods, and technical tips to improve performance.
- Ensures all tasks, regardless of owner, are completed in a timely fashion.
- Completes Software upgrades confidently and in a timely manner.
- Must understand and show competence in Media related issues and be able to discuss the interaction between Ink & Media.
Product Reconditioning
- Full understanding of ORS and utilizes its dashboard for field support.
- Assists in maintaining ongoing product quality.
- Performs assigned configurations each day at or above the established benchmark for all models done.
- Completes repairs and maintenance on used equipment within the PRC goals (for either transfer triage/evaluation or for final preparation for delivery or within the Technical Service Manuals guidelines and the Work Instruction and Quality plans.
- Maintains all technical information and Canon property assigned.
- Assists and/or cross trains in other Logistics functions as assigned.
- Communicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines.
- Provides high level of diagnostic and evaluation trouble shooting of all equipment.- Provides lower level technicians technical support and direction.
- Assists with Monitoring and maintaining shop cleanliness and security.
- Assists in maintaining high level of work quality for shop .
- Performs Quality Assurance inspections; write and evaluate test procedures, suggest improvements.
- Performs final test on finished units, confirming finished products meet specifications in Remanufacturing Quality Package and in the Technical Service Manuals.

About You: The Skills & Expertise You Bring

HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.

- Some college with Electrical or Mechanical area of study.
- Field service experience, including printer knowledge and testing and/or diagnostic applications.
- Advanced computer skills (networking, windows equipment controllers) preferred.
- Understanding of Display Graphics print market.
- May require up to 25% travel (both domestic and Internationally), including overnights (valid driver’s license, passport, and acceptable driving record necessary).
- Available to work overtime (daily and weekends) as required. - Technical certifications such as A+, Network+ are highly desired.
- Advanced color certification Such as CMP.
- Knowledge of PLC/Control software preferred.
- Knowledge of digital workflows in a color environment desired. Must be able to lift 50 lbs and be in a mobile activity more than 50% of the time. (Walking, standing, stooping/kneeling). Ability to work entire shift while standing with occasional rest.

We are providing the anticipated hourly rate for this role: $33.59 to 50.30 hourly.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA
Posting Tags

#LI-KG1 #PM19