USA GA Home Office (GAHOME)
Full time
RQ218900
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
MBI (T2)

Job Family:
Program Instruction Support

Job Qualifications:

Skills:
Communication, ITIL Fundamentals, Project Planning, Technical Writing, Training Content
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
No

Job Description:

At GDIT, people are our differentiators. Our work depends on a Technical Writer joining our highly skilled team to lead day-to-day operations and drive our mission to be a premier provider of IT operations excellence to the customer. The Technical Writer plays a key role in developing and maintaining documentation that facilitates seamless program operations, aligns with CMS/CDC requirements and contractual obligations, and supports knowledge sharing across customer care and operational teams.


The World Trade Center Health Program is a limited federal health program administered by the National Institute for Occupational Safety and Health, part of the Centers for Disease Control and Prevention in the U.S. Department of Health and Human Services. The Program provides no-cost medical monitoring and treatment for certified WTC-related health conditions to those directly affected by the 9/11 attacks in New York, the Pentagon, and in Shanksville, Pennsylvania.

HOW YOU WILL MAKE AN IMPACT.

• Create, update, and maintain technical documentation, including full diagram schematics, manuals, and operational procedures to ensure consistency in standards and clarity of processes.
• Develop and maintain comprehensive Plans of Action and Milestones (POA&Ms) to support project management, workflows, and compliance efforts.
• Collaborate with cross-functional teams, including engineers, project managers, and subject matter experts, to gather and organize technical information.
• Ensure all documentation complies with organizational policies, regulatory requirements, and industry standards.
• Review and edit existing documentation for accuracy, completeness, and alignment with current systems or requirements.
• Maintain records of revisions, version control, and documentation repositories to ensure accessibility and traceability.

WHAT YOU'LL NEED TO SUCCEED

Qualifications

• Education: Bachelor's degree in Technical Writing, Communications, English, or related field. Experience may be substituted for education.
• Minimum of5 years of experience as a Technical Writer, preferably in a technology-driven environment.
• Familiarity with industry-standard writing styles or government-specific guidelines.
• Excellent written and verbal communication skills.
• Ability to quickly understand and translate technical information and concepts into clear documentation.
• Experience developing and maintaining POA&Ms or similar project plans.
• Self-motivated and detail-oriented, with a proactive approach to identifying gaps or inconsistencies in documentation.
• Familiarity with Agile or ITIL frameworks, as related to technical writing.

Preferred Qualifications:

• Experience supporting CDC, CMS, or other federal health programs.
• Knowledge of the World Trade Center Health Program or similar public health or benefits programs.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home.
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays.

#WTC

#FedHealth

#FedHealthJobs

The likely salary range for this position is $55,806 - $66,700. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Us

Join our 30,000 everyday heroes. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. For more information about GDIT's Privacy Policy, click here: