Position Summary:

FRDA is seeking a Technical Writer to create clear, accurate, and maintainable documentation for cyber security and incident response systems, workflows, and processes. This role ensures that complex technical implementations are well-documented to support operations, compliance, and knowledge sharing.

This role is onsite in Nashville, TN.

Primary Duties and Responsibilities

• Develop and maintain documentation for security workflows, systems, and processes.
• Create runbooks, playbooks, and standard operating procedures (SOPs) for operational teams.
• Document system architectures, integrations, and data flows in a clear and structured manner.
• Translate technical concepts into accessible content for both technical and non-technical audiences.
• Produce diagrams and visual documentation to support written materials.
• Collaborate with engineers and stakeholders to gather and validate information.
• Maintain documentation repositories and ensure version control and consistency.
• Support audit and compliance efforts by ensuring documentation completeness and accuracy.

Minimum Qualifications:

• A minimum of three (3) years of experience in technical writing within engineering, IT, or security environments.
• Strong ability to understand and explain technical systems and workflows.
• Experience with documentation tools such as Markdown, Confluence, Notion, or Git-based systems.
• Ability to create diagrams using tools such as Lucidchart or Draw.io.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Background in cybersecurity, IT operations, or software engineering.
• Familiarity with compliance frameworks (e.g., SOC 2, ISO 27001, NIST).
• Experience documenting APIs, integrations, or automation workflows.
• Basic understanding of scripting or programming concepts.