Peer Support - Waukesha Courts Conditional Release


Job Summary:
• Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends.
• Provide one on one peer support services in the community
• Link individuals to a variety of self-determined supports and services within the Milwaukee area, including mental health, substance use support, natural/familia supports
• Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery
• Responsible for maintaining accurate documentation of all contacts in awards, including completing the needs assessment, progress notes with peers, and all collateral contacts
• Maintain regular contact with the referring case workers, including preparing for and attending all scheduled monthly update meetings with the referring case managers, and their supervisors,
• Complete all agency trainings as required within the agency timelines
• Attend and participate in monthly in person team meetings
• Attend in-service and conferences as required
• This position requires regular driving for work-related duties and community outreach.
Required Qualifications
• Must have completed the State Peer Support Training curriculum and pass the Certification test within the first 6 months of employment.
• One year of experience as a peer support is preferred, but not required
• Must have a valid driver’s license, automobile, and insurance sufficient to meet agency requirements
• Must pass a driving record background check to be eligible to drive in the community during work hours
• Must have knowledge of resources available to the people served in the Peer Support Program
• Meet all the employee requirements including references, criminal background check, drug test, and driver’s license check.
• Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples:
o Working knowledge – can understand basic principles and solve basic problems
o General knowledge – has comprehensive understanding of substance use disorders and as well as mental health disorders

Knowledge, Skills and Abilities
• Communication – ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications.
• Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel).
• Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines and manage required caseloads.
• Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges.
• Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team.
• Teamwork – Ability to work as a team participate productively while also managing independent contributing duties and responsibilities.
• Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting.
• Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries.
• Multicultural Sensitivity – The role involves working in the community and interacting directly with diverse populations, including individuals, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings.
PHYSICAL DEMANDS:
The position is mobile with time spent in the community, including home visits and other community based locations. Driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule to meet the schedule needs of the peers, which may include evenings and weekend work.

Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.