Odyssey House is seeking a Full-Time Behavioral Health Technician Supervisor!

Summary: Odyssey House is a highly regarded non-profit organization dedicated to improving the lives of individuals experiencing mental health and addiction issues. As a member of our team, you will have the opportunity to make a meaningful impact in our community and in the lives of our clients.

We understand the importance of gaining experience in the social work and addiction field, which is why we provide comprehensive training and support to help you expand your knowledge and skills. Our flexible schedules are designed to accommodate your school and family life while allowing you to make a meaningful contribution to our organization and clients.

As a critical member of our team, you will have the opportunity to work with clients and assist them in achieving their treatment goals. At Odyssey House, we prioritize promoting from within, which means our organization has opportunities for growth and advancement. Join us and experience the deeply rewarding work of helping people in need. Together, we can make a positive impact on the lives of our clients and our community.

Odyssey House’s Core Values

• Integrity (I) – We do what is best for the clients and community. Always
• Wholeheartedness (W) – We are sincere in our commitment towards a better life for all.
• Connection (C) – We seek opportunities to engage with one another.
• Personal Growth (G) – We are curious about how to be better versions of ourselves.

Job Location: Salt Lake City

Compensation and Schedule : $21-$23 per hour (Based on experience)

Full-Time Benefits Include:

• $9,000/year tuition eligibility
• Paid continuing education/training opportunities
• Monthly incentives and awards
• Casual dress and atmosphere
• Health insurance: medical, dental, vision, FSA, long & short-term disability
• Competitive 403b match after 1 year
• Accrue up to 34 paid days off annually
• Wellness perk: convert ½ of unused sick time to vacation at year-end
• Sabbatical program after 5 years of service (we pay you to take a vacation!)
• On-demand pay – access earned wages early (conditions apply)
• Extra time off & gift packages for employees after 90 days
• 24/7 Employee Assistance Program (EAP) for mental health and more

Functions of the Job:

• Oversee support staff functions, including service documentation, incident reporting, background clearance, first aid and CPR certifications, and personnel file and training requirements.
• Manage, coordinate, and monitor support staff and volunteer training progress.
• Execute personnel tasks related to support staff (e.g. hiring/termination procedures, training, timesheets, performance evaluations, submission of check requests, mileage, billing notification forms, etc.)
• Coordinate personnel and billing activities with the supervisor for final approval
• Fill in for unavailable staff members as needed.
• Attend bi-weekly management meetings to coordinate interdepartmental needs and resolve issues.
• Assisted the treatment team with support staff functions such as faxing, filing, copying, scanning, scheduling, customer service, receipts for payments, requests for documentation from external agencies, etc.
• Engage in regular quality assurance activities to ensure support staff documentation meets standards. Report results of quality assurance activities to the Director and follow up with staff to correct issues.
• Manage itineraries and communication liaison between Navigators and the treatment team.
• Conduct daily organizational meetings with navigator peer groups and document meetings.
• Conduct Life Skills, behavioral groups, and SAG groups as needed.
• Coordinate and ensure all behavioral groups and unattended business are resolved and feedback sent to the clinical team.
• Medication administration as needed.
• Supervise and coordinate with Dominion regarding the UA process with all clients in the program (see UA process)
• Other duties as assigned.

• High school diploma or equivalent plus two years experience in the business management or medical billing field.
• First Aid and CPR Certification.

Employment offers are contingent upon successful completion of required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver’s license.

All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.

Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.

Physical Demands of the Job: Ability to lift up to 15 lbs., drive (or adequate alternate transportation), sit for prolonged periods, and perform light to moderate physical activity at times.

EEOC Statement: Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.