Position Summary

Responsible for developing and executing educational program/activities designed to encourage social, physical, and intellectual development of resident children.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

Education and Experience

Associates Degree in Applied Science with studies in Child Development. Bachelor’s Degree in Social Sciences preferred. Two to three years’ experience of related outreach/case management experience; social work and/or public housing. Any combination of experience, education or training that would likely provide the required knowledge.

Knowledge and Skills

1. Comprehensive working knowledge of social work, research methodology, and business resources related to substance abuse prevention and intervention.

1. Extensive knowledge of computer learning programs promoting the development of high self-esteem, self-confidence, scholastic and economic development in youth.

1. Knowledge of professional code of ethics.

1. Good knowledge of pertinent HUD regulations and Public Housing management, and comprehensive knowledge of Authority policies and procedures.

1. Good knowledge of local public and private resources that can provide alcohol and drug abuse prevention/intervention services, tutoring, mentoring, computer technology, speakers, and the coordination and/or support of service delivery.

1. Good computer skills and ability to use other general business machines.

1. Ability to address the public and present information in a clear, concise, and convincing manner.

1. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.

1. Ability to establish and maintain effective and courteous working relationships with other employees, residents, community agencies and other activities that provide services.

1. Ability to transport & drive a 15-passenger van & maintain a good driving record. Must always implement safety procedures while transporting resident children, youth and/or elderly persons.

Other Requirements

1. Bondable.

1. Valid Texas Driver’s License.

1. Eligibility for coverage under Authority fleet auto insurance.

1. Must work with the highest degree of confidentiality.

1. Must pass the pre-employment drug screen and background check.

Supervision Controls

Generally, assignments and instructions from the Social Services Coordinator, though there are intermittent occasions when the employee receives specific instructions. The employee initiates and performs routine activities without supervisory direction. Problems or situations that arise and are not covered by instructions are either dealt with independently, or in consultation with the supervisor. The employee’s work is spot-checked periodically for adherence to policies and ensures productivity.

The employee may oversee resident volunteers and review work for accuracy, completeness, and the attainment of objectives. The employee may be required to counsel subordinates as needed.

Guidelines

The employee follows regulations and guidelines issued by HUD programs, community services, resident services, resident initiatives and applicable Authority policies and procedures. Frequently the employee acts independently in making decisions about the best course of action. For situations for which there are no guidelines, the employee may adapt existing guidelines, develop new guidelines, make a decision based on the circumstances, or seek guidance from the supervisor. When new guidelines are required, the employee develops them in consultation with the supervisor.

Complexity

Tasks performed by the employee very greatly. Some are routine, while others such as resolving resident problems can be complex and difficult. The employee identifies work that needs to be done, prioritizes, coordinates efforts and performs the tasks. Occasionally, the employee must make decisions regarding unusual or sensitive situations and must develop new solutions.

Scope and Effect

The employee's work primarily affects other employees, children and their families throughout housing developments and the community. Performing work tasks effectively, efficiently and with compassion enhances relationships between resident families, the community and the Authority. Ensures the programs are operated efficiently and effectively allowing residents to participate in a variety of services that will assist them in their efforts to be self-sufficient.

Personal Contacts

The employee's contacts include Authority personnel, residents, resident councils, businesses, schools, corporations, city and community service organizations and agencies. The purpose of such contacts is to bring childcare services to the Authority and community to foster resident pride, participation and provide various kinds of support and assistance for individual families.

Physical Requirements

Work is primarily sedentary but may involve physical exertion during visits to housing developments or community agencies. Work requires travel to meetings, conferences, and may require travel to workshops in other cities.

Work Environment

The employee’s work is primarily in-office, but also involves visits to housing developments, residents’ homes, schools, offices of other agencies, community centers and meeting halls. The employee may be exposed to weather extremes and to the usual hazards associated with visits to housing developments.