The Operations Manager, under the direction of the Director of Public Works, is responsible for the daily operations and maintenance activities of the Highway and Equipment Maintenance Divisions of the DPW, including all Town roads, bridges, sidewalks, storm drainage, parks, athletic fields, cemeteries, Town vehicles and equipment, etc.

Supervision Received

Works under the general supervision of the Director of Public Works.

Supervision Exercised

Accountable for all Highway and Equipment Maintenance staff. Carries out supervisory responsibilities in accordance with Town policies and applicable laws. Responsibilities include assisting the Director with personnel matters, training employees, planning, assigning/directing work, evaluating performance, addressing complaints and resolving problems.

Duties require knowledge of managerial and business administration, maintenance and construction project administration. Thorough knowledge of the hazards and safety precautions associated with the work supervised. Thorough knowledge of the tools and equipment used in the maintenance and construction trades. Ability to plan, supervise and inspect diverse work projects. Ability to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer services. Knowledge of statutes, bylaws, regulations, codes, policies, and procedures relevant to the Departments. The ability to communicate effectively both verbally and in writing. Leadership, planning, management, organizational and supervisory skills. Ability to prioritize and work cooperatively to support Town wide objectives. Must have financial management skills. Ability to make effective public presentations. Ability to interpret plans and specifications associated with the work. Ability to manage multiple tasks.

Graduation from high school plus an Associate’s Degree from a technical school in a Civil Engineering related discipline (a 4 year B.S. in Civil Engineering or other related discipline desired) and four to seven years of related experience, or equivalent combination of education and experience of managerial and business administration, maintenance and construction project administration. A valid State of New Hampshire CDL class B driver’s license is desired, but not required; with a valid NH Motor Vehicle operator’s license as minimum requirements. Related experience may be substituted for education.