Position Title:

Teller

Reports To:

Teller Supervisor and/or Branch Manager

Basic Function:

Performs all basic teller duties under close supervision.

Responsibilities:

• Perform teller transactions and cash handling with a high level of accuracy and efficiency.
• Make wise decisions based upon adequate knowledge of RRCU policies and procedures.
• Responsible for balancing drawer daily and securing negotiables always.
• Willingness to cross-sell products and/or services to meet member needs.
• Maintain up-to-date and comprehensive knowledge of all RRCU products and services.
• Alert branch management or Risk Management of any suspicious activity regarding transactions including forgery, theft, fraud, kiting, etc.
• Complete Currency Transaction Report's (CTR), Suspicious Activity Reports (SAR), and other regulatory compliance documentation as required.
• Ensures that work area and equipment is clean, secure, and well maintained in accordance with RRCU policies and procedures.
• Cross-train to learn other teller functions.
• Adheres to all Red River Employees Federal Credit Union policies and procedures.
• Performs other related duties as assigned.

Qualifications:

• Six months or more of experience with cash handling and/or customer service-related position.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Friendly, outgoing individual with good communication skills.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must maintain a neat and professional appearance.
• Interpersonal skills that enable working independently or as part of a team.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to lift heavy bags of coin, to stand on feet for long periods of time, and to operate standard teller equipment.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.