Description:

A) Accepts checks for cashing, receives checking and related accounts, accepts deposits, verifies cash and endorsements, make change, and issue receipts.

B) Receives savings deposits, pays withdrawals after verifying balance and signature: redeems US Savings Bonds. Accepts various utility payments.

C) Process credit card cash advances and receive loan payments.

D) Process night deposits and mail-in deposits.

E) Sells money orders, cashier’s checks, and other Bank services. Accepts applications for US Savings Bonds.

F) Responds to customers’ inquiries as appropriate.

G) Maintain proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank. Services ATM according to schedule or need.

H) Accepts “stop payment” requests and address changes, and wire transfers, distributing to proper personnel for processing.

I) Performs other tasks requested by supervisor as they relate to the Bank and its function.

Requirements:

A) Sales:

Must understand the role of sales and customer service in a community bank environment. Must be able to discover customer needs and be able to obtain new customer accounts

B) Customer Orientation:

Respond sensitively to the needs of the customer and take the appropriate action to meet their needs.

C) Oral / Written Communication:

Must be able to communicate thoughts, clearly, both orally and written. Must be able to communicate throughout the organization and to all levels of staff.

D) Time Management:

Ability to effectively manage one’s time to complete work in a timely fashion.

E) Adaptability:

Able to adjust quickly to different work situations: remain composed under pressure and in stressful situations.

F) Professionalism:

Project a positive image of the bank to all internal and external customers.

G) Physical Abilities:

Depending on assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, use stairs, walk and manipulate (lift, carry, move) light to medium weights of 10-50 pounds.