At Northeast Rehabilitation Hospital Network (NRHN), our services and programs are guided by our Service Pledge and core values of Honesty, Integrity, Responsibility, Trust, and Respect. Through collaboration with patients, families, and colleagues, we support a safe, respectful, and healing environment grounded in patient- and family-centered care and evidence-based practice.

NRHN is committed to maintaining an atmosphere that promotes healing, recovery, and wellness. Our care philosophy is guided by the following core principles:

• Dignity and Respect
• Information Sharing
• Participation
• Collaboration

The Communications Operator is responsible for performing assigned duties in accordance with NRHN policies, procedures, and standards of care while supporting the organization’s mission, values, and commitment to quality outcomes.

Essential Responsibilities

Performs a wide range of duties in support of hospital-wide telecommunications and serves as reception and information center for the hospital. Directs and coordinates all activities related to incoming, outgoing, and in-house telephone communications for the hospital. Operates the paging system. Acts as a communications liaison during hospital codes and emergencies.

Qualifications

• Ability to read, write and understand English.
• Able to follow directions.
• Ability to work rotating shifts.
• Pleasant and courteous communication skills.
• Excellent customer service skills.

Compensation & Benefits

Northeast Rehabilitation Hospital Network offers competitive compensation and a comprehensive benefits package for qualified employees, which may include medical, dental, and vision insurance, paid time off, a 401(k) plan with employer match, tuition reimbursement, and access to additional local and national employee discounts.

Equal Opportunity Employer

Northeast Rehabilitation Hospital Network is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.