Position: Shift Leader / Shift Manager (Restaurant Leadership)

Company: Marco's Pizza

Job Type: Full-Time & Part-Time

Marco's Pizza store crews are like families. We hire for values, character, and attitude, then train the skills needed to succeed. Our culture of accountability and operational excellence is built on one simple mindset:

See It. Own It. Solve It. Do It.

The Shift Leader / Shift Manager role is a hands-on leadership position and the primary development path to becoming an Assistant Manager or General Manager at Marco's Pizza. This is where future leaders are built.

If you're dependable, take pride in your work, and want more responsibility without sitting behind a desk — this role is for you.

Shift Leaders are responsible for Product, Service, and Image — the cornerstones of Marco's Pizza. You lead the team during your shift, set the pace, and ensure every Guest receives a 5-Star experience.

We intentionally develop our Shift Managers through coaching, training, and mentorship so they gain real leadership skills, confidence, and pride in their work.

• Lead and supervise crew members during day or night shifts
• Open and close the restaurant and manage shift transitions
• Coach, motivate, and train team members on the floor
• Ensure high-quality food, fast service, and order accuracy
• Work all stations (makeline, ovens, cut table, prep, guest service)
• Maintain cleanliness, food safety, and brand standards
• Coordinate with drivers and managers to ensure efficient deliveries
• Recognize and address product or supplier quality issues
• Operate equipment safely and in compliance with labor laws
• Lead by example and support a positive, team-first culture

Employees under 18 may not operate or clean certain equipment, in accordance with state and federal law.

Required:

• High school diploma or equivalent
• Valid driver's license
• Ability to lead by example in a fast-paced environment

Preferred (Not Required):

• Previous restaurant or shift leadership experience
• ServSafe Certification

• Strong sense of accountability and urgency
• Positive, confident leadership presence
• Ability to coach and motivate others
• Pride in cleanliness, food quality, and guest service
• Willingness to learn and grow into higher leadership roles
• Ability to remain calm and focused during busy shifts

• Up to $19.00/hour
• Full-time and part-time schedules available
• Paid training and leadership development
• Clear advancement path to Assistant Manager and General Manager
• Supportive, team-focused culture
• Real responsibility and recognition for performance

• Ability to stand for extended periods (up to 10 hours)
• Ability to lift up to 50 lbs
• Ability to work in a fast-paced restaurant environment

Marco's Franchising, LLC is proud to be an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act.

Employment is at-will, meaning either party may end the employment relationship at any time, with or without cause or notice.